Love The PainReviews of lovethepain.com

I have placed a couple of orders and the promised delivery time is not being met. I have one order for a trisuit that is still undelivered after one year. I will not order from this company again as they do not reply to messages.

Terrible customer service, it took over a year for my product to arrive and they are always so hard to contact. Their sizing is all over the board, I ordered large shorts and the sent me medium ones that would not fit, they would not refund me for their mistake. I had to file a complaint through my credit card to have it resolved. They make a good product, but are one of the worst companies I have ever dealt with. They have a terrible team and some of the worst customer service I have ever seen. I would highly advise not to use!

Its now officially been 1 year since I placed my order of 3 items and I still haven’t received anything. I have emailed and messaged countless times with no response. If anyone reads this from love the pain can you please give me an update on when I can be expecting anything as I would actually love to get the chance to review the product properly. Order number is LTP13163

I ordered november 2021, until now, I haven't receive it or any updates about it and i don't care anymore. I just read an email from this guys asking for review, so here it is. God bless you.

The last item I received was on... The last item I received was ordered on August 23, 2020. I have inquired many times and finally received part of the items last week. But things are still missing...I'm getting confused replies when I follow up and still waiting for an order worth over $374 that was ordered on 8/23/2020. See below: Follow-up of order no. LTP11807 I wrote more than 30 emails...

The last item I received was ordered on Dec 3rd, 2020. I followed up many times and finally received the second, last item last week. I get irritated responses when I follow up and am still waiting on an order that is over $800 total that was ordered 9/29/2021. See below: Following up again on Order #LTP14411 ordered 9/29/2021. It is combined with Order #LTP14574 for a total of $852. My races start soon and I will be at St George WC in May and training there in Mar/Apr.

Ordered these in the hopes they woild be longer than LTP’s usual shorts given their 7” inseam product description. However; these arrived with less than a 4” inseam and LTP will not let me exchange for a longer pair like in their product description….. 1 star

A full year later from my order, still no resolution and no new kit. I pretty sure after all my Chat only correspondence that your company offers that this is why you chose the name of your business… truly the worst client experience imaginable. I’m not even sure why I got this notice..