Love PlugsReviews of loveplugs.co

This was my first time buying from this company and I’ll never do it again. I bought a fox tail plug and wasn’t sure if the order even went through because I didn’t receive any kind of confirmation. My package arrived randomly in the mail. I was really excited but upon opening my package the tail was falling apart. It was hanging on to to itself by a few hairs in multiple parts.

1 out of 3 items arrived loose in a plastic bag, not discreet at all and not hygienic. The other 2 never arrived and customer service is not helpful. What a waste of money

My item arrived with a thick layer of dusty grime. The presentation and handling of the product was so horrendous to the point that the image will forever be on my mind if I were to use it (which I’ve decided to just trash it since they don’t pay for return shipping costs)

Ordered a product (in stock at the time). Payment went through. Received confirmation order, and tracking information. Then nothing for 3 months. Contacted support to find out what the issue was. Nothing for 2 weeks. Finally got a hold of them to find out my order had been canceled with no reason as to why. They offered to reship for free. I accepted. weeks later, order canceled again. This time product was out of stock. Now a waiting game for a refund. 0/5 stars. Will not be back

The tail I ordered looks nothing like the pictures provided on the website. And the two day shipping is an absolute lie it took over a week to get. My order was around $80 and this is not the quality I expected for that price.

I have experienced terrible customer service from this company. After placing five orders over a period of eight or so months, I had problems with three of those order. With the last order, I received two separate emails for the two different items I order. After receiving the first item, which was gifted to someone else, I checked the shipping status of the second item only to find out that item was said to have shipped with the first item. After contacting the company about the error, they responded five days later asking for a picture or video of the original packing showing the item received and the other item as missing. I explained that the first item that was received had already been gifted and I no longer had the item or packaging to provide a picture. They told me they could not help with THEIR MISTAKE without a picture or video. I will not be doing business with this company ever again. On another note, it is quite obvious that all the positive reviews for this company on trustpilot.com are completely fraudulent.

Received an item which fell apart before use. Sent photos in an email within the week and the company will not reimburse me and called me a liar. Wanted an unboxing video to prove the item was in poor condition on arrival. However the item only fell apart once I actually handled it. Split into three pieces. Very poor customer service, and very poor quantity item. Sad because I was so excited.

I received my order today. The first try is good and I would definitely order again. Yay!