LovelySkin.comReviews of lovelyskin.com

LOVELYSKIN is a SCAM-RUN AWAY international customers I was SCAMMED by@LovelySkin in Dec '24 After I paid for my online purchase,they gave me a BOGUS tracking number which is being rejected/invalid by the so called courier company. I asked for my REFUND 18 days ago still no avail,they want "to be seen as engaging" but it's all sorts of BS stories& excuses ...SCAMMER ALERT

The product I received was not authentic. I compared it to the same product I was replacing and the color is completely different. Buyer beware.

Absolutely awful customer service. I received a defective item and they refused to take it back.

Horrible customer service experience. Product seems expired and they are unwilling to help.

I’ve been a loyal customer for years with lovelyskin. They were offering a promotion with a purchase of a full size elta md sunblock product. Anyway this free travel size product is expiring in two months. So you’re trying to get rid of this expiring product so you’re offering it for free to your customers? How awful! Basically this sunblock is useless as a free gift considering its expiring in two weeks for me this promotion was offered in August and i purchased this product at that time. Beware of lovely skin offering these promotions and free trial size anything or free anything because the item that you’re receiving is most likely expired! If I didn’t read the expiration date my skin would be damaged and not protected. Check all of your products you purchase from them might be expired. If I didn’t check this today my skin wouldn’t have been protected. Now I’m wondering if the free samples they offer all the time are just expired products?! Do better lovelyskin. For a reputable company I’m highly disappointed!!!

LovelySkin sold my information to cyber-criminals, who have been sending me spam and phishing emails for months. I use unique email addresses for every company I do business with, and all of these messages have come from the unique address assigned to LovelySkin. I’ve contacted LovelySkin but don’t expect a satisfactory outcome, in which case I’ll be contacting the Better Business Bureau. Caveat emptor!

The little girl who takes yoir order does not LISTEN or follow through. She just cheerfully gives you whatever answer she thinks will make you buy the product. Before ordering the Replenix Glycolic Acid Resurfacing Cleanser I carefully asked if it was drying and stated that I did not want it if was. She assured me it absolutely wasn't and encouraged me to buy it. I did and it WAS VERY DRYING. I also purchased the Replenix Pore Minimizing Serum and gave it 5 or 6 weeks and it did absolutely nothing. When I called to arrange a return, another little girl said it had been over 30 days. If I had called sooner they probably would have said I hadn't given them enough time to see if they'd work. She then said she would email me a 30% off coupon for my next order within a few minutes. That was well over 24 hours ago and no email. These people are not my charity. I am sure Dr. Joel makes plenty and can afford a full refund, which is what I deserve and will accept nothing less. So sick of internet companies who cheat, rip off and lie. And really sick of little girls who don't know what they're doing.

I order a dress and it says that it will be there in 72h. It was on 4/21/2023 I still have no news and nobody is answering my emails! I need this dress fora wedding in June 10th… I don’t think I will have it on time so I want to cancel it if it ever happen to really exist ! Very very bad do not buy anything for them ! I think it’s a scam!