Nick K.
If I could give negative 5 stars I…
If I could give negative 5 stars I would. After an original quote date of 5-7 day of shipping, 2 weeks went by with absolutely no update. It took me reaching out to ask what was going on for them to give the generic “due to an unexpected amount of orders we have been delayed”. Then another 3 weeks go by and it has finally arrived. Only to find out that they put my name on it instead of the way i ordered it. Absolutely terrible company. Save yourself the headache and embarrassment and don’t order from this place.
Response from Love For ArtMar 12, 2024
Dear Nick, Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours. Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way. We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team. Warm regards, Love For Art