Not only is the embosser of outstanding quality, but the customer service team was also incredibly helpful and responsive. They ensured my design was perfect and kept me updated on my order's progress.
TB
Travis B.
Exceptional Quality and Service
Ordered a custom book embosser for my library, and I was thrilled with the quality. The details on the embosser are crisp and precise, exactly what I wanted. Shipping was faster than expected. Highly recommend!
AM
Adam M.
34 days and still waiting
They advertise 1-3 day shipping. Well, I ordered over a month ago and still no sign. Tracking shows the embosser comes from China amd takes days to even clear customs. They are FLAT OUT LYING about their order fulfillment. Their customer service is terrible. It takes two or three attempts to get them to respond. They said with high demand, it would take an additional 4-5 to ship (again, it's been a month). They told me that they did not have visibility on my exact order either. They hide comments on their IG posts so we can't provide feedback publicly. So disappointing.
Response from Love For ArtMar 18, 2024
Dear Adam,
Thank you for reaching out to us regarding the delay in receiving your order. We understand your concerns and apologize for any inconvenience you have experienced. Due to high demand and unforeseen circumstances, there have been delays in processing and shipping orders. We assure you that we are actively working to expedite the fulfillment process and get your order to you as soon as possible. Your patience and understanding are greatly appreciated. If you have any further questions or concerns, please don't hesitate to contact us.
Sincerely,
Love For Art
EJ
Ella-jo C.
Ordered book embossed
Ordered book embossed
Have not received and no longer getting responses
Response from Love For ArtMar 12, 2024
Dear Ella-jo,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art
CO
Cody
Check your order #. 12345?
Same as everyone. Purchased for valentines, late email, blah blah same bs! Now march 8th, now no emails, no shipping. One thing I noticed after I’d waited was my order number was a generic 12345… I got worried then and there!
Response from Love For ArtMar 12, 2024
Dear Cody,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art
GD
gd
Been a month and haven’t received item
Ordered on February 7th, promised 5-6 delivery. Ordered a book embosser
It’s now March 5th, 2024. After back and forth with a copy and paste from “Sophie” for weeks finally got a tracking #. Tracker number only says it was entered by carrier item never got tracked.
Update: 3/12 package is still in transit, never received yet. Been over a month since ordering
Edit2: 3/16 recieved 6 weeks later. Product is as described but clearly just a drop shipped item. The 2 5-star reviews on this website are fake as well. If you look at the accounts they’re brand new. Most likely from the supplier.
DONT TRUST THIS PRODUCT OR WEBSITE.
Response from Love For ArtMar 12, 2024
Dear Gavin,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art
TH
Tara H.
Scam of a company
Scam of a company! Do not order from these scoundrels. Ordered 3 weeks ago, ask where the item is and they say they will make sure the order gets ‘processed’ this week and will reach me in 1-2 weeks later. You can tell they are shifty by how often they change their stories.
Response from Love For ArtMar 12, 2024
Dear Tara,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art
HR
Holly R.
This is a scam
This is a scam. I ordered over 2 months ago and it has not shipped - I get these weird automated fake emails when I ask for updates and they certainly never plan on sending it.
Response from Love For ArtMar 12, 2024
Dear Holly,
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the delay in processing your order. Due to an unexpected surge in demand, we experienced a backlog in order fulfillment. However, we want to reassure you that we are diligently working to catch up on all orders, including yours.
Rest assured, your order is a top priority for us, and it has likely already been processed and shipped. If not, please know that it will be dispatched very soon. You will receive a shipping confirmation email with a tracking number once your order has been shipped, allowing you to monitor its progress every step of the way.
We value your patience and understanding during this time and strive to provide you with the excellent service you deserve. If you have any further questions or concerns, please don't hesitate to reach out to our customer support team.
Warm regards,
Love For Art