Nesrine M.
Amazing customer service
Amazing customer service. They are so sweet and helpful. Lottie tool itself is a great tool but requires a bit of time to handle and use correctly.

LottieFiles takes away the complexity from motion design. It lets you create, edit, test, collaborate and ship a Lottie in the easiest way possible. Trusted by 8 million+ designers & developers from over 275,000 companies worldwide.
LottieFiles (lottiefiles.com) has 73 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Showing 38 reviews with 5 stars · Clear filters
Nesrine M.
Amazing customer service. They are so sweet and helpful. Lottie tool itself is a great tool but requires a bit of time to handle and use correctly.
Zoe L.
It is an excellent company with high empathy for clients. They pursue more...
Meitar M.
Fastest and best way I know to get light weighted animations exported fast for development stages As an animator it is also very nice for post editing, with timing and recolor tools and all is easy to deliver straight to code I work with after effects and use the Lottie plugin most of the times , very easy and intuitive. Their support team responds really fast and are so helpful, great product I love it so much !
Marti W.
I was having issues creating a Figma animation, so on a Saturday night, I opened a support request, providing a link to my Figma file and video walk-through of the issue I was having. Early Monday morning, Lottie Files' customer service responded with a "working on it" message, and by early Tuesday AM, they had sent a super informative video, showing me step-by-step how to successfully execute my flow animation, with a couple different options for achieving the results I wanted. While I feel that Lottie Files' own tutorial videos could be a little more detailed for a newbie animator like me, I was very impressed with how they handled my request and the final result.
Spencer P.
It is a great service and when I forgot to cancel my subscription, customer service was helpful and refunded me. Big fan.
Sra. Margarita A.
He tenido un problema y me lo han resuelto de manera àgil y rápida.
Karl S.
Good and fast customer service.
Tatjana T.
Lottie files is a great project that enrich the use of animations on the web and rises the standard level. I'm very excited in advancing my skills in making Lottie animations. They are highly optimized for the web and so far the best option. Also, their support is very helpful and willing to fix any reported problem in the shortest possible time. Thank you for your service and keep up the good work.