Lostgolfballs provides great deals on golf balls that have only been hit once or twice. We sell top models such as Pro V1/V1x at half the cost new. Why? Because all golf balls are used after one hit.
LostGolfBalls.com (lostgolfballs.com) has 42 customer reviews on Five Star Index, with an average rating of 2.3 out of 5.
Website
lostgolfballs.com
Category
Golf & Ultimate
Location
Sugar Land, Texas
Listed on Five Star Index
2026
About these reviews
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Latest
Most recent review: October 2026.
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This place used to be a guarantee in terms of balls received matching the quality you purchased. No more, balls that are clearly 3A quality are being sent as 5A(Mint). Now as a customer I get to complete the joy and returning all of them.
DT
David T.
Lostlostlostcustomerservice
Review: LostGolfBalls.com Has Serious Shipping and Support Issues
The Bottom Line:
While the actual golf balls I received were fine, the overall buying experience was a total headache. Between major shipping delays and a support team that completely ghosted me, the stress of dealing with LostGolfBalls.com is not worth the discount. I am done with them for good.
The Core Issue: Delays and Broken Promises
* Severely Late Delivery: The order took way too long to arrive, blowing past the estimated delivery window without any proactive communication from the company.
* The Broken $20 Credit Promise: After I reached out to complain about the late delivery, a customer service representative did respond initially and offered me a $20 credit to make up for the bad experience.
* Total Radio Silence: The major issue started after that offer. When I tried to follow up to get the credit or finalize the issue, the company went completely silent.
* Ghosted for a Week: It has now been 3 days, 4 days, 5 days, a full week with absolutely zero response. They are late getting back to emails, and they completely ignore direct support messages.
They Ignored a Better Deal:
The most frustrating part is that I tried to work with them. Instead of taking the full $20 cash credit, I offered them a decent deal: just ship me a lower-cost box of balls instead to settle the score. They couldn't even bother to respond to a customer trying to find a win-win solution.
The Final Verdict:
Score: 1 out of 5 Stars
If you buy from this site, pray that nothing goes wrong with your shipment. If your order is late or lost, you will be stuck in a support black hole. Offering a customer credit to smooth over a mistake and then disappearing for a week is completely unacceptable business behavior.
Buy elsewhere.
AI generated but pretty much nails it.
The order wasn't severely late, but late and I got 3 explanations as to where my balls were. That was after a week just waiting for a response. One msg said I received them the day before 😂 and FedEx didn't even have them yet. smh
JM
John M.
Only thing I received was my order…
Only thing I received was my order confirmation and a charge to my PayPal account. No updates, no responses to emails. About to dispute the charges at this point.
DB
Don B.
Purchased 4 dozen mint Titleist AVX
Purchased 4 dozen mint Titleist AVX. Beware of the difference between recycled and refurbished.
My 4 dozen were refurbished because of paint peeling and cracking and that’s after only a few hits. I didn’t know they refurbished by painting and putting on the Titleist logos, directional lines and numbers etc…
I thought they all were recycled. Deceptive in my opinion.
Will never use this company again. Again BEWARE!
HT
Harris T.
11 days from order for delivery not 2-4 as promised
I placed an order which was confirmed and I was told shipment in 2 business days via FedEx. A shipping label was first created 3 days later and then 4 days after that the order was handed off to FedEx for delivery which is now scheduled for delivery in 4 days so 11 days from order to delivery! What a scam! While the price for two dozen balls in pristine condition is equal to 1 1/2 dozen of the same brand at Dicks Sporting Goods or Amazon when all done, the savings are not worth it, especially when you get 24 balls loose in a cardboard box. Will never order from them again.
AG
A.G.
Warning
Warning! About 20% do not match the description and are significantly inferior.
ZA
Zack
I made an order over $200 that I needed…
I made an order over $200 that I needed for an event. Placed the order 3 days before the event and bought the guaranteed 2 day shipping. The label didn’t get created until the next day meaning my order would not be delivered in time. I tried contacting customer service for hours. Called and was told I was 1st in line then 1 minute later I was told I could leave a voicemail due to high call volume (even though I was #1 in queue) and that my call would be returned the next business day. 6 calls in a row this happened. Tried live chat. Automated system closed the chat due to a long wait time trying to find a representative. Also 6 times in a row. All I needed was to change the shipping to overnight and pay the extra fee required and have a new label printed. Now that customer service can’t help in a timely manner I won’t have my order tomorrow and my event is just screwed Sunday. LOVED this site until this.
MA
mark A.
My first experience (Spent $100)
I don’t know why the reviews are so low. This is my first time buying them. I got three orders of the taylormade TP5 mint (5A) condition balls. I spent $100 and got 36 of them where normally they cost almost $60 for 12. Nearly every single ball looks perfect. I honestly don’t even see a single scuff on them. I never write reviews either, but I felt like I needed to because when I was doing my research here, I saw a lot of bad reviews. I will be ordering from them again we’ll see how the next batch comes out.