Michael S.
Customer service
The customer care was very professional. The situation I had was handled promptly.

At Lost Empire Herbs, we believe your body was built for vitality—not fatigue, fog, and decline. Reclaiming that natural energy means going back to the source: the potent herbs of nature, delivered in their purest and most powerful forms.Founded by a three brothers, herbalists, athletes, and health seekers, our mission is to help you optimize performance, resilience, and well-being using time-tested botanical allies—like our flagship Pine Pollen Powder, Capsules and Pine Pollen Tincture, renowned for its phytoandrogenic support and hormone-balancing effects, now with science backing it's free testosterone boosting capabilities.Features some barely known herbs like Cistanche for blood flow to Polyrhachis Black Ant Extract for mitochondrial performance. There's a wide range of high quality herbal extracts available in powders, capsules, tinctures and spagyric tinctures. Unlike many competitors, we go beyond the industry minimums for safety with third party lab testing. Our transparently published heavy metal standards exceed competitors ensuring every batch is safe, clean, and effective.But our commitment doesn’t stop at the bottle. We empower our community with in-depth educational content, real customer stories, expert videos, and personalized support to help guide your herbal journey. You’ll find practical guidance across our blog, product pages, and videos—because we believe informed customers get the best results.Lastly, everything is backed by our high class customer service and a 365 day money back guarantee. Try the herbs, you be the judge if they're working for you or not, and if not you don't have to pay. If you're tired of cookie-cutter supplements and shady tactics, welcome to a company that values transparency and transformation.
Lost Empire Herbs (lostempireherbs.com) has 3,605 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Michael S.
The customer care was very professional. The situation I had was handled promptly.
Paul K.
Ordered from this company several times. Shipping is reasonably priced to Canada and arrives fast.
Yolanda F.
The products are mainly from China. I haven’t noticed any effects good or bad. I’m just disappointed because I was thinking I was getting products from their Oregon farm.
Response from Lost Empire HerbsNov 14, 2022
Thank you for reaching out. We understand your concern and are happy to help in any way we can. Yes, our Ashwagandha tincture comes from Oregon while some of the other products purchased come from out of the country. We have information(including where the product comes from) available on all of our product pages, under "additional information" tab. We do always suggest utilizing the information we provide and our customer service team is also available via phone call and email during our business hours. We highly encourage you to contact us regarding the products that were purchased so that we can explain and take further action for a better experience. We hope to hear from you soon!
Kevin S.
The best quality herbal products you'll ever get come from Lost Empire Herbs. They are probably the most expensive, but it really is a "get what you pay for" kind of deal. There are discounts offered from time to time, so catch one of those and you'll be happy with your products.
Elias Garza S.
Excellent information, Excellent products Congratulations, greetings, thanks and blessings.
Theresa M.
I have had to reach out via email to customer service twice so fare; once in regards to the order itself and once with questions on how best to take the herbs. These requests were answered in less than 24 hours, and not with a form letter but with very specific info on the questions asked. Unfortunately, you can't find such personalized service anymore. Big thanks.
Joe M.
As always the service is prompt and reliable, products always arrive well package and the products we purchase they definitely benefit us both JT Australia
Anthony Y.
Took pine pollen using 3 tsp aro 10~11pm every night, no morning wood after 7 days, really wanted to believe but alas nothing happening, nada
Response from Lost Empire HerbsNov 11, 2022
Hello Anthony, We appreciate your feedback and are happy to assist you in any way we can. Have you tried increasing the dosage you take? This may be worth a try as your unique body may require more(there may also be other things affecting instant results). As always, please keep in mind that we are more than happy to exchange the product. If interested in doing so - please reach out to us during our office hours so that our CS team can point you in the right direction. Thanks again!