Sayler R.
Edited after hearing back from the company
UPDATE (December 19th): I was able to get ahold of the company and their customer service team did get back to me (it did take like 3 months) but they apologized and said that they were busy with holiday orders. I was able to get my order sent again and they threw in an additional color by number canvas. Ultimately just relieved I will be receiving it after thinking I wasn’t going to. So I was gifted a custom paint by numbers kit and loved it. After awhile the paint dried out and I contacted the company to see about replacing the paint. Customer service was quick to help me place a new order and I paid like $22 to do so. As soon as I paid I stopped receiving replies from their customer service team. A month goes by and I still have not received anything. Email their company simply asking for an update and no reaponse. After multiple emails and messaging their Instagram account I still have not received any response, update or shipping information/confirmation. It’s been two months now and just disappointed.




