LoopNetReviews of loopnet.com

I have an active listing -- 60/80 Stone Pine Rd, Half Moon Bay, but couldnt find it on a search. Would like a rep to contact me to discuss.

Until my listing is leased I won’t be satisfied.

Customer service is terrible. Neglected to tell agent that they charge 99 dollars a month even if you don't have an active listing.

Easy setup and support good.

They’re making it to hard to cancel. Even after canceling you will still get charged and all they can say is it was on the contract you agreed to it. Cannot get a refund from them at all. I would never use it if I knew about this and do not recommend it to anyone

“My experience with LoopNet/CoStar has been extremely frustrating. After paying for a full year, I have been trying to cancel my subscription for over 5 months. Instead of resolving the issue, I keep receiving excuse after excuse and being told that my request has been sent to another department. Despite repeated follow-ups, the account has not been canceled. The lack of transparency and customer support has been very disappointing.”

I am a disable vietnam vet trying to sell a commercial property in Tennessee. I agreed to advertised on Loopnet for 3 months October - December 2024, I went online and canceled the Ad but loopnet keep charging my credit card for 6 addition months. I called loopnet's toll free number was told that I failed to contact them ad ask to stop charging my card. I am old and disable and can't afford to be charged $180 x 6 months or $1080 total. Note: they never ran my ad but would still be charging me If I had not cancel my visa card. I personally feel they are rude and dis-honest.

I had a bad experience with Grayson Duyck. Loopnet should improve its agent vetting process.