Loom & LeafReviews of loomandleaf.com

This is the best bed I have ever owned. I am a 72 year old male, and have lived with neck and back pain whenever I got up in the morning for years. I thought it was just old age and my arthritis. But when I was in Europe in the spring, I slept on foam beds in the hotels I stayed at, and I had no neck or back pain. So I checked out as many foam beds as I could on the internet, and decided on buying a Loom & Leaf bed because of the 120 day guarantee. It was a good decision! I no longer have back and neck pain when I get up in the morning, or when I take naps in the afternoon. I am extremely pleased with this bed.

Great service, fast and easy!!!

Outstanding customer service. Order and delivery was flawless and only took 10 days from order to delivery. Just received the mattress so it's a little early to determine if we like or not.

Great product. The mattress is oh so wonderful and when we had to exchange from the 14” to 11” so it wouldn’t be too high we got no hassle

Excellent product warranty and telephone customer service experience. I was less impressed with the lack of schedule accomdation by their bed delivery service for my area, who initially said they would not deliver after 5pm, M-F or on Saturday. One call to the Zen Haven rep and I was assured my bed could and would be delivered after 5pm on a weekday or on a Saturday. I was treated with utmost respect and I felt like a valued customer.

Took care of concerns and requests in a timely professional manner and bent over backwards to make me satisfied with their product.

So far my wife and I have been extremely happy with this company. We ordered a queen Loom & Leaf, luxury firm, with a Lineal adjustable frame. The order was processed timely, and the mattress and frame were delivered within a week's time. We had an unfortunate event with the moving company causing some damage to our hardwood flooring during delivery, and I reached out to Loom & Leaf for information on the delivery company. To my surprise, Loom & Leaf offered to compensate us directly for the floor repair, and never made us jump through any hoops attempting to establish a claim. I have been extremely impressed with this company so far, and would definitely recommend their product to anyone looking to take a mild chance on ordering a mattress online.

Very professional