Loom & LeafReviews of loomandleaf.com

I originally tried the Luxury Firm, but after two months found it hurt my shoulders and hips in the morning (I am a side sleeper). I was able to exchange it for the Plush Soft mattress, but after a month still had the same issue with the pain in my hips. The mattress was incredible when it came to relieving my back pain, however. Even though it did not work for me, I would suggest Saatva to everyone.

She answered my question, very nice to talk to her

The mattress we bought from Saatva is so beautiful you almost hesitate to cover it up with sheets and a comforter! We liked that it was made in the USA. That was very important to us. The mattress is very comfortable. We love it!

Absolutely love the mattress! We have ordered for two homes a total of 8 mattresses! Highly recommend!!! Will be purchasing one more soon! We have recommended to all our friends and family! Best quality and Service!! The delivery company is awesome too!!! Thank you Andrea Garvey

Not only are these great mattresses it is a great company. We had ordered a firmer mattress for my husband which didn't work well for me. After almost a year I called Satva and asked what I could to. At their expense I was sent a topper which softened the mattress. Now both my husband and myself get an excellent night of sleep. This is a company who stands behind their products. Highly Recommend these mattresses.

The ordering process was simple. I had a change to something I omitted and the change was made immediately! Thank you for great customer service. :)

I have a mattress in Florida from Loom and Leaf and we love it, so I ordered one for our home in Ohio. They are very comfortable. The service from ordering to delivery is outstanding.

I chose the Firm mattress mainly for my husband and was hopeful it would work for me as well. I know all the reviews and recommendations say for side sleeper or someone who change sleep positions regularly during the night, should buy the relaxed firm. However, my husband is quite a lot heavier than me and the sales person during our ‘chat’ said he might prefer the Firm. It came without any problems, delivery was swift and the guys were very courteous and timely. The whole ordering, delivery and set up was very good. However, the first night sleeping on the new mattress, my husband loved it. I on the other hand did not sleep well and when I got up in the morning my hips and back were so painful and I had a headache. This was the case for several days and then I did a ‘chat’ with customer service. They were helpful and told me it takes a couple of weeks for the bed to broken in and to give it a little longer try but to call back if things did not improve. They did not improve, in fact my headache would wake me up out of sleep during the night and I could hardly walk first thing in the morning. I contacted customer service, this time by phone. The young lady helping me was wonderful. Very professional and knowledgeable and told me of a couple of options to try. Seeing the bed was still so new, it might still need breaking in but in the meantime she is sending me a ‘topper’ which should help elevate all my issues. I really don’t want to exchange the mattress or send it back as my husband is so happy with it. The topper should be here within a week or so at which time I will try it out and hopefully everything will be wonderful. The lady said that if this didn’t help, I should call right away and they will exchange it for a Relaxed Firm or I can chose to send it back altogether for a refund. I am hopeful the topper is all I need tp fix my problems but it makes me feel good knowing I can exchange it if I need to. I will update my review after trying the topper. Keeping my fingers crossed because I really want this to work. The mattress appears to be very well made.