Lookupvacations is listed under Activities & Tours.
Lookupvacations (lookupvacations.com) has 148 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Alex
This third party its fraud, they make hotel reservations using another persons identity and points, charge the person for a high price and use the points that give you free nights!! they hacked Marriott's accounts. FRAUD NEVER BOOK A HOTEL ROOM WITH THIS COMPANY!!!
JustAnswer C.
Wow if you could give zero stars I would certainly have done that. Booked 4 tickets for a relatively good price, about $350 cheaper total than what I would have spent on another more well known site. Thought I am tired of watching prices and they have the exact flights i need. So book or so I think. READ THE FINE PRINT! Was not sold tickets just a phone call from the company to sell me higher seats on the flights by THOUSANDS More as in $2500 more!!! I say no so let me see if I can find you a flight on one of our other carriers...Why yes I can let me upsell you them at the same price or wait no a little higher then what I can sit here at my computer and see for myself! Save your time, frustration and overall like for other people and Run don't walk away from this company!
Wendy
I made a reservation for flight tickets at great price. Then was told the economy seats were sold out and offered a different airline at higher prices. When I searched the airline flight still had available seats. I think this is their way to get you book at a low price that was not even available and then try to upsell to higher ticket price. SCAM
Robinson I.
Horrible, compré un pasaje que me vendieron a 1200usd luego me llamaron para cobrarme 354usd mas , cuando me negué a pagar me descontaron de mi cuenta y finalmente me salió todo 1799usd, me estafaron, ahora quiero cambiar mi pasaje de regreso con Iberia y no puedo, debo hacerlo con ellos por extensión de viaje, no me contestan emails ni teléfono, una pésimo servicio de esta agencia
LILLY SOL A.
Son unos estafadores, intenté comprar unos boletos aéreos que publicaron a precios muy cómodos con la aerolínea Delta, utilizándolos como intermediarios. Realicé la compra en línea, me enviaron un mensaje que máximo 4 horas después me enviarían los boletos. Sin embargo, como 10 minutos después de ese mensaje, me llamaron por teléfono y me dijeron que ya no tenían disponible la tarifa que había comprado, me me vendían otra a un precio mucho mayor. En razón de ello les indiqué que no. Minutos después me llegó otro mensaje por correo electrónico donde me informaban que no se había realizado el cargo a mi tarjeta, pero ellos tenían toda la información que yo les brinde de mi tarjeta de crédito. El día de ayer realizaron con mi tarjeta de crédito compras frauduletas, que yo no autoricé con Avianca y Expidia que ascendieron a los $2500.00 dólares. NO SE EMBARQUEN CON ESTOS ESTAFADORES, LADRONES.
Martins
Les llamo para intentar solucionar un problema con mi pasaje y siempre lo mismo.: "TE LLAMAMOS EN UNA HORA". Les llamé como 10 veces o más, y siempre lo mismo. Estuve 2 meses esperando que me digan algo y al final no han resuelto nada. ¡Pésima experiencia! por suerte he podido viajar, pero comprar pasaje con estos, JAMAS.
Le Andra M.
I booked on here and had a back and forth argument with someone who can’t spell. My husband booked flights and we wanted to cancel these and went back and forth on chat. Only when I threw their policy and better business bureau in their face did they cancel. Here it’s the conversation: it will cost you 50 usd per pax If you can’t spell tax that’s getting scary Please cancel Miguel pax is passanger what i want to say nothing is scary here okay simple is that if you want to cancel it will cost your 50 USD per pasanger . What part of cancel this booking is not clear? I’d rather pay $50 than pay for this back and forth I got scammed here so please cancel As a consumer I have a right to cancel Miguel as afcourse i doing it but we have to pay to our suppliers Not my problem, cancel EFHBIGD Your already charging $150 for 3 people Miguel yes i am going to charge 150 for 3 If you can’t pay your suppliers than that a company issue not mine Miguel then you can tarvel with us ask ypur husabnd to cancel other reservation Nope and please spell correctly You can’t force me, please cance
Response from LookupvacationsDec 5, 2022
Hello Le Andra Madalena, We apologize for the inconvenience caused, We looked into this case and have observed : 1.) The ticket you purchased from us was a discounted ticket that will cost a cancellation fee. 2.) You made a reservation with us and your husband made a reservation with another company. 3.) You called to cancel ticket booked with us outside the window when it gets non refundable , still we managed to cancel it. 4.) During our chat , we spelled passenger as "Pax", Which you assumed is misspelled "tax". We are not a very big company , we admit ... however we have loyal customers who trust and always come back to us , our reviews speak volumes about our service. So just because you could not get it the way you wanted , we deserve 1 star ? We do not like to send automated responses to reviews, so this message will seem direct. But really , we deserve 1 star because your husband made a mistake by booking elsewhere after you booked with us ? Please think about someone doing it to your business. Regards, Customer service
Esther J.
No compréis es un timo. Recibí la reserva y todo parecía correcto hasta el momento del checkin donde la reserva ya no aparecía online. Al intentar contactar con ellos te van diciendo que lo solucionan, nunca lo hacen, y finalmente te bloquean. Mucho cuidado.
