Liberty Auto TransportReviews of longwheelsllc.com

My experience with Long Wheels LLC was incredibly frustrating and feels like a classic bait‑and‑switch situation. They originally quoted me a reasonable transport price, took a security deposit, and then claimed they could only find a driver for three times the amount they had quoted. Alex repeatedly asked for “one more week” to find a driver. I gave them over two months, and they never delivered a solution. Worse, Alex promised to refund my deposit after yet another week—but the refund never happened. Despite multiple chances and plenty of time, they failed to honor their word or provide the service I paid for. In my experience, this company does not operate honestly. Long Wheels/Alex would not issue me a refund. I finally had to file a dispute with my credit card company to get my money back. Scammers. Stay away!

The absolute worst experience ever! I would give this company no stars if that was an option! Was dealing with a guy named Henry Miller who did nothing but bait and switch me! ! He double the quote once it’s time to ship the car and blamed it on the driver. I would stay as far away as possible as there are far more truthful and reliable companies out there!!!

After agreeing to a price and giving a downpayment, I waited a week for a driver to be located. When I was told that no driver was located for the agreed price, I requested a refund. Henry (who transferred me to Alex) said they would give me a refund minus the cancellation fee. Cancellation fee? They didn't do anything. BAIT AND SWITCH-SCAM

Best people out there to trust with on time delivery and extremely competitive pricing. Alex helped me find the driver on time and the price was extremely fair. They picked up 18 cars for me so far and i had no complains or issue with any shipment!

This company is a scam they will get your car dispatched out then keep asking for more money after agreement and tell lies. Run far away from this company. The driver was great but broker is a scamming liar trying to scam me and the driver

I called with a problem and Alex took it over from there. We actually had a pricing issue where Alex went as far as to cover some of the difference to assure I received my vehicle. While it did come as a surprise, I was very pleased that we had come to a resolution that benefited us both. Thank you very much Alex, I will be keeping your contacts info for any future needs for sure👍🏽

Shipped my vehicle in record timing. Thanks Henry.

Excellent customer service great job Henry very helpful highly recommended