Liberty Auto TransportReviews of longwheelsllc.com

**AVOID LONG WHEELS LLC — EXTREMELY POOR EXPERIENCE** My experience with Long Wheels LLC was extremely disappointing and unprofessional. I would strongly advise anyone considering this company for vehicle transportation to look elsewhere. My biggest concern was what I consider a **bait-and-switch approach to pricing**. I agreed to use their service based on a quoted price, only to have the price increased later. Long Wheels LLC blamed the drivers for the increase, but as a customer, I relied on the price they provided when I agreed to their service. Pickup dates also changed, creating additional inconvenience and uncertainty. Combined with poor communication and inconsistent information, I reached a point where I simply could not trust what I was being told. In my opinion, the changing prices, changing pickup dates, blaming drivers for additional costs, and overall lack of professionalism made this feel like a **bait-and-switch and scam-like experience**. **I would never use Long Wheels LLC again and strongly recommend that others avoid this company.** Do your research, get everything in writing, and carefully review all pricing and cancellation terms before giving them any money.

Quoted $490 and day of pickup get a call it’s now $1400. Many excuses. I noted I signed a contract for $490 and since they arent honoring asked for $100 deposit back. They refuse. Also when asked for company name to research gave me something different than what was in contract Scammers and liars. Not saving money at all. TERRIBLE company

Made the mistake of contacting this company thru the internet, the quote was ridiculously high so I bailed on them. the problem is they incessantly called, texted and emailed for the next week.

DO NOT USE THESE GUYS!!! They're a waste of time and money. They will rush you to put down a deposit then give you a different timeframe and don't get me started on their communication. You've been warned.

DO NOT give this criminal organization any money. They will quote a reasonable price, take your deposit, than a month later when they have not got your car picked up yet, they will stay the quote is 3 times higher and will not give your deposit back when you decline to pay the additional fees. Do not waste your time with this horrible company. They are criminals and belong in prison

ZERO STARS DO NOT RECOMMEND I’m only giving 1 star because I have to. I wouldn’t recommend this delivery service company to move me across the street. Not only do they say no hidden fees, they quote you a price and then call back with triple the amount. They also have hidden fees. When you say no to the exorbitant amount, they threaten to send you to collections. I am going to report them to Kansas Attorney General and I encourage others to do the same.

I am giving one star because I can’t give less. Dealing with Henry at the moment after my husband couldn’t. We are relocating to CA from MA and the initial quote to my husband was 700s which was unusually low for the same day or next day pick up. Of course the driver did not show up ‘because his car broke down.’ And oh, they had another driver closer to me who would ship for $1900. My husband wasn’t having it so I took over, explored other options and came back here with a benefit of doubt. Wueeehh!! Scammers run away!! The contract said $2000 with the balance 1900 to be given in CA. 5 minutes later, “The driver is on the way and am sending you his cashapp or Zelle for $500 upon pick up!! ICANT!! How are they allowed to continue operating with all this scamming!! I told him to cancel the driver and he told me he can’t because the driver is enroute. I even called the police to brace for this encounter and now here waiting for what is next. RUN, PLEASE RUN. Be warned!!

I would strongly caution anyone considering using Long Wheels LLC or working with Henry Miller based on my experience. I was quoted $540 to transport my vehicle. After they picked up the car, the price suddenly changed to $2,800—more than five times the original quote. At that point, my vehicle was already in their possession, leaving me with very few options. When it came time to receive my car, I was told I had to pay $800 by credit card and the remaining balance in cash before they would release the vehicle. I felt I had no practical choice but to pay in order to get my car back. In my opinion, this was a classic bait-and-switch. The quoted price was not honored, and the dramatic increase occurred only after they had possession of my vehicle. My experience left me feeling pressured and taken advantage of. If you are considering using Long Wheels LLC, I recommend getting every term in writing, verifying who the actual carrier will be, and being extremely cautious if the price changes after your vehicle has already been picked up. This review reflects my personal experience.