LolaShoetiqueReviews of lolashoetique.com

Although a sandal was broken when I received my order. I’ve ordered several items from this site and never had an issue. I spoke with Francisco and he handled the issue quickly and everything was resolved!

FRANCISCO the rep is AMAZING! Greatest service I've received in a long time online! I received a response within 5 minuets and was able to get the assistant I hoped for and more! Not to mention I felt so good after my purchase. This is my 2nd purchase and the quality of shoes are great! You wont be dissapointed with MISS LOLA and Francisco being the rep only makes it that much greater! MISSLOLA.COM is AMAZING and I must share my experience on my YouTube Channel if your intrested search "SHANELLE JAI" to find my review/try on haul! THANKS FRANCISCO!

Lola Shoetique has amazing Customer Service! I worked with Cassie and she was awesome! Very quick with her responses and very sweet! I love this company! Totally recommend it to everyone!

Omg I had the best experience with Lola Shoetique. Definitely the best customer service I have had in a while. I order a dress for my 30th birthday and noticed after I submitted that I order the wrong size. I sent an email to the customer service link listed on the website. The next day I called and a young lady by the name of Cassie answered the phone very professional. I explained to her very briefly that I ordered the wrong size and I wanted to see if they could ship me the correct size in the same dress. She quickly responded and said, yes, I have your order right here. I will have the size updated and send you an email once it’s updated.” I literally received an email 30min to an hour later confirming the update and she also provided the tracking number. When I say this made my day. I’ve order with other companies before and I never received such a friendly, responsive, and professional person before. At times it feel they are robotic. NOT with Lola Shoetique( Miss Lola). I will definitely be placing a order again. Customer Service goes a long way. I will encourage anyone to shop there! I have raved to my friends. Thanks Cassie Valencia

I've always had a good experience with Miss Lola (formerly known as Lola Shoetique). My order always comes on time and customer service is helpful. Just yesterday, I received my order and the strap actually broke while trying it on. I emailed them and they got back to me right away. They simply asked for photos as proof of damage and sent me a replacement pair. They didn't even ask that I return the damaged pair back. It was the quickest solution to a problem that I've experienced.

I’ve always had a wonderful experience with LolaShoetique (now Miss Lola). Their customer service team is awesome. They respond to emails in a timely manner and they are always all smiles whenever I stop by at the location in pico Rivera. The shoes are always shipped within a timely manner as well. Great deals!

TONY was a brilliant person for helping about delivery my packpage. I was out of town and I couldn’t pick up my package and TONY made it work out perfectly with the time. And the problem solved!!!!! Goooo TONY! Xoxo

I've ordered from Lola Shoetique for a few years now. I do not ever have any issue with them or their packages. They always come in cute packaging which makes them cute and unique. I recently ordered some cute pants from there, a rush order I needed right away. I seen a confirmation email that my order was processed, but not one for it being shipped. A few days passed, I panicked and reached out. Tony immediately reached out and took cared of things. I appreciate the great customer service and professionalism from Tony and ensured my order would be shipped. I will continue to be a customer!