Stephen P.
Bridge Book Website as Produced by Logomines
I selected Logomines based on the excellent reviews and of course the price. I needed a website that I could have full control over when completed so I could optimize the sight so that it could be easily found. I also needed a website that would look professional and interesting to read. Logomines treats you like family and that is so important to me. I was pleasantly surprised when I was assigned an Account Manager named Sebastian. He always tried to be there for me and solve my problems. He was prompt when I had questions and his development team (Charlie and Alex) certainly knew what they were doing. While I had to give some education about what I really wanted (and I am a very picky customer since I have designed websites myself for years - but age has crept in my life so I needed to turn to a reputable company to design my website.) I am embarking on a new type of book (I have written and published 9 books and have sold over 50,000 books to 100 countries). Now I have turned to a new passion, the Game of Bridge. I needed a company that would work with me and not nickel and dime me along the way. Logomines makes and keeps their promises. I really appreciated the 24/7 chat room and the person on the other end was always forthcoming and very cooperative. Excellent customer service. Good customer service will make a company great. While we did have ups and downs, it was really all about understanding my needs and my dislikes. I am highly customer focused I needed to make sure that everything was clear for my future customers. I have been selling books for over 30 years and while I have used other website builders, I find that Logomines was very helpful. I do plan to use them again before year's end. Sebastian, as many reviewers have said, is a great account manager once we get to know one another. He is cordial and honest. I would recommend Sebastian and Logomines to anyone. If I had one recommendation, it would be for Logomines to produce a requirements document up front for the customer to complete in detail about their project, products, needs, likes, and dislikes. This would perhaps cut 25% of the production time to the projects. As Logomines admitted, they can't know every industry and in some cases, the customer needs to give them some education as to what is really needed. And Bridge is a unique game run primarily by one very large organization (ACBL.org). I appreciate Sebastian trying to help me sell my new book; he provided me a nice video that I might want to consider as a video selling tool. Thank you Sebastian for offering me this service. I will be back to create a much larger website that is at the core of my business, i.e. policies and procedures. What's nice about Logomines is that they are a multi-faceted company and can offer marketing services, email blasts, SEO assistance, and of course to really understand the commerce world. While I am selling just one book for my new website, ecommerce was easy. But I could see that Logomines had the experience to create massive commerce websites. Thank you again, Sebastian, Charlie, and Alex for all your hard work on my website. I am pleased with its simplicity and its professional look, something that I thought my future customers would appreciate. Stephen Page