Dallas
Logo was quick and easy Website not so much, disappointing and frustrating.
I was refunded my money. Overall experience for me was satisfactory. It took longer than anticipated. I was able to move over their work to a different platform so that counts for something. If your project is time sensitive and need to be user friendly for novice such as my self, I'd recommend looking somewhere else. I was able to transfer their work for a user friendly platform and that does count for something. Perhaps I should have done my homework a bit better, I'll know for next time. Changing rating back to 3 stars. Again Maybe it was even me and my expectations. 11/13/2019 update: Just paid an additional $3500 to another company to make the product I purchased from this company manageable. Logo in 60 wouldn't remove a product I didn't authorize them to place on the website. I'm an entire month behind my launch date. When attempting to get a verbal walk-through on how operate the back-end of the website, they were more interested in me purchasing additional services "marketing" from them. Why are we discussing marketing when my website issues haven't been address. Consistently talked over me in an effort to not listen to what I wanted as a customer. 2 stars is given because they did do some work, but don't recommend this company for websites to anyone new to website developing or who want specifics. Original Post: Logo was quick and easy, website has taken longer than expected. Not the most user friendly because majority of the communication is done via email communication. Once when I finally spoke with someone I was expressing what I wanted for my website, the gentleman on the phone started laughing. I found that offensive and extremely unprofessional. Asked for a website to sell fashion and thought it strange that I had to spoon feed what should have been basic things to do, size parameter, color parameter, etc. Thought this would have been better than utilizing one of those do it yourself options. I may have been mistaken. Still no completed website and not certain of customer service after the project is done.
