Kate S.
Still no logo!!!
I placed an order on August 17th. I purchased the Business Plan for $199, which provides a package of several items. No sooner than I placed the order, I started receiving calls to sell me on more services. It is now September 5th and I still don’t have a finalized logo, much less the other items promised in the package. I had to ask for a receipt after I paid for my package…this is not standard business procedure. I did receive the initial selection of logos and chose one I liked. When I told them I did not wish to not purchase the $450 trademark service, things fell apart. Since then I have sent numerous emails to the company, placed several phone calls and I can’t seem to get my “project manager” to respond in a way that moves the project along. When I’ve asked to speak to a supervisor or someone in charge, they lead me back to the unresponsive project manager. My only hope now is that someone will read this review and respond. At this point I cannot recommend Logo Genies.
Response from Logo GeniesSep 6, 2021
Hi Kate Spak, We’re sorry to hear that you had a less than satisfactory experience with us. Could you please provide us with your Order ID so that we can look into the issue and take appropriate measures to resolve it immediately. Regards, Team Logo Genies




