Logo Design LaneReviews of logodesignlane.com

I had a great experience through the chat with pricing but once my logo's were done I spoke with my design manager Shawn and started going over extra pricing and I got confused. I was frustrated because I wasn’t told about extra charges. Shawn took care of me and made sure my experience was Great. Thank you Shawn!!

Very disappointed. Took my money but no website. Stopped all communication. I have emailed no response, called no reply. As a new start up business this company caused me a set back and money.

Logo Design Lane, Coders Avenue and Web Design Lane are all the same company. Please do not trust them. I happened to buy two products - Website development and Customised build CRM from web design lane last year December. It's been 10months that my website and CRM wasn't completed as well as the account manager Justin had disappeared for a month. It was last Friday that I get a call from Jack who said that their company- coders avenue had acquired Web Design Lane and they had no idea all of this was happening. I requested him to not continue with the service with them and asked him for 100% refund according to the contract that I agreed back last December 2020. Also I emailed all the documents of the contract to Coders Avenue. I haven't heard from him after that. Today I get a call from Phil, from Logo Design Lane who said that he will give me the refund and it was a big lie. This is a scam

I’d like whoever is at the head office to contact me in regards to harassment calls and threatening from your lying customer service rep ( the call just ended at 2:41pm) which he let me know it’s being recorded. I called to have my number removed from your data base because I felt from LAST YEAR that I was being harassed and pressured to purchase from your company it’s services, today I get a call from (628) 250-7250 (Ron) I ignored it, text who it is because I am dealing with my new born. He explain that he was calling because he wanted to tell me that he has 50% off to offer me, I then said I don’t recall giving anyone the ok to call me for anything, when I looked through my emails I realized I had this same issue with Nate Anderson I believe from last year where they constantly called me back to back daily pressuring me to purchase your service. I expressed that I am not Interested because of this exact reason. Today I called to have my number removed and the representative would’ve give me his name and called me all kinds of names then hung up. I called back and asked for a supervisor he handed the phone to someone claiming to be customer service senior manager by the name of jake Anderson, I expressed that I do not want to be on a call list and wanted to be removed I do not want to be harassed as I stated from last year nor am I interested in your services. After asking his name and location he said he is located in your office location of British Columbia and when I asked where he refused to give me the information and jumped into threatening me. Made the mistake and said he is in California. Told him it’s a harassment because I’ve told you guys more than once I do not want to be called or harassed and constantly I’m being ignored and disrespected by your company representative and lied to mislead and abused verbally. It is illegal for anyone to constantly call you even debt collectors can’t call you here by law more than certain time, so I feel very violated and disrespected by your employees you have at that location. My person information is being misused and distributed to immature untrained unprofessional individuals at your cost !!! I will write my reviews and have the world know this is a terrible company and lack professionalism!!!

Been waiting months now for my refund. This American company is purely a scam. Having to use a solicitor to get my money back

Horrible service , they kept increasing price and not responding. They now call me every week and pretend to be a different department. They have no problem lying at any point DO NOT USE

If we could write a review that is less than one star we would. The task was a simple on of transferring our old website to a new host with minor changes to verbiage. They guaranteed meeting the deadline of the end on March. It was not completed until almost the end of May—almost two months late. And then only because we had to badger them into action constantly. Making multiple mistakes all along the way. Costing us clients/business and delaying our activities. These are the least competent most unprofessional group you could find for web type work. They are over two months late on a simple website project, do not do as asked without multiple requests, must be bugged every day to do something, then regress in what they already did! DO NOT USE THEM!

Love my new logo, delivered as promised, completely hassle free.