Logo Design LaneReviews of logodesignlane.com

Hi my name is Libby & I was just a customer on ordering a logo design but his work was good so I got 3 logos to my business I want to let the world know that Ethen is very professional when it comes to his work, he has shown get work ethic & very happy with his work & will use his skills & knowledge again. I’m very happy with my logos. Thanks Ethen for all you do. I will used you as my business things moving forward.

If I could give this company a zero rating, I truly would. The service here is terrible. Communication between employees is non-existent. Lack of clarity and communication with their customers. Additionally, their sales process makes it feel as if your being scammed. I purchased a logo with this company month ago, around December 28 2022 to be exact. I paid $20 to start the process then was told I needed to pay $237 to make the logo mines for a lifetime. 2-3 weeks later after making those payments, I was contacted again but this time for an extra $356 for the finalization and copy right of my logo. At this point in the process I was confused and continued to ask why wasn't this brought to it attention at the beginning of the process? From this moment, I was now working with the designers partner/assistant (Ryan) who promised business cards I never received! I was rushed to make a payment before my paper work was voided. I asked when would I receive the paper work, I was told it would take a few weeks. I was given a case ID and sent on my way. I reached out to Ryan several times and he never mentioned anything about the logo but wanted me to pay 3k for a website to be built. Now we're in August and Ethan is telling me he's been reaching to someone that's not apart of my business because there is a problem with the paper work. This is not a good place to get your logo created, copyrighted or trademarked. Instead Go to 99designs.com not here!!

My website is not working🙇🏾‍♀️🙇🏾‍♀️🙇🏾‍♀️ The phone contact number that is on line is not answering. No response to my emails. What is really going on here??? Many employees claim to be in charge of my account. Unexpected charges, sometimes with threats. Mine is a non profit website. I need it to work. I have no one to turned to in order to fix this.

As a new entrepreneur I was looking got a logo design online. I found Logo Design Lane and their chat opened immediately while I was reviewing the costs of a simple Logo. They gave me a nice price $68.00 and were very nice on the phone. Sent me the preliminar designs and we discussed some changes, to get a Final product. They sent a receipt with no terms or conditions, which didn't feel right and I got into a discussion about it not being professional, they said will send original documents via mail. The day I was supposed to receive my final product, the call turned to strange charges and fees never discussed, for a file for an insurance, legal fees and a legal department that charge my card for over $4000. When I noticed I immediately requested a refund and to cancel all business with them. After waiting and being call "names" by three males. I requested a investigation by my card and they even forged documents with terms and conditions, dates and acknowledgement that I never signed. To appeal the charge back, they even say that after I got the product I requested the charge back and I NEVER got the Logo. To this day I got a panic attack everything I have call from California in my phone. If you need any service, please don't go with them.

Where to start Where to start. These people are liars, scammers and thieves. Do no work and take your money. They refuse refund although they do no work. In the middle of disputing with they bank. They are unprofessional, they threaten you, they called me a racist without ever having met me. My family is so multi cultural. They had me on tears. Do not use this company. They will keep increasing the price, they will promise things they don't deliver. Business cards, don't have them, trademark never filed. Then they have Ryan, Liam, Saad and Henry playing bad cop good cop. They will say you signed a contract and you didn't. They will say your money is non refundable in fine print on their website. I still can't find this fine print. They hurl cruel insults at you, yell at you, call you stupid, say it is your fault. This was one of the worst experiences of my life. Don't do it, don't do it, don't do it. They need to be report to every AG and the FBI. They should not be allowed to do business at all here or anywhere on this planet. They sent me examples of websites they did not design.It makes me wonder if they even actually designed my Logo and if I can actually get it trademarked. Wow. And looking at these reviews. So many names. So many people apparently work at a company that produces nothing. SCAM! Oh. And if you used them cancel your bank card and freeze your credit. I feel for everyone here. Been there. And update, I got my money back. Hang in there, keep fighting and save all your emails. An experience like this can destroy a new business. And they also threatened to leave fake bad reviews to tarnish my image as well. Just sad.

These people are a bunch of liars. They bombard you with phone calls and emails, and as soon as they get your money, they will not answer your calls and emails. They are unprofessional scammers and liars. DO NOT TRUST THEM, AND DO NOT GIVE THEM ANY MONEY!

Very disappointed. Took my money but no website. Stopped all communication. I have emailed no response, called no reply. As a new start up business this company caused me a set back and money.

Logo Design Lane, Coders Avenue and Web Design Lane are all the same company. Please do not trust them. I happened to buy two products - Website development and Customised build CRM from web design lane last year December. It's been 10months that my website and CRM wasn't completed as well as the account manager Justin had disappeared for a month. It was last Friday that I get a call from Jack who said that their company- coders avenue had acquired Web Design Lane and they had no idea all of this was happening. I requested him to not continue with the service with them and asked him for 100% refund according to the contract that I agreed back last December 2020. Also I emailed all the documents of the contract to Coders Avenue. I haven't heard from him after that. Today I get a call from Phil, from Logo Design Lane who said that he will give me the refund and it was a big lie. This is a scam