Alireza A.
An absolute scam company
An absolute scam company It is an absolute scam company. I initially paid $2 for one time logo design fee (this price also listed in their website pricing), and thankfully I used my Google Pay service. Yesterday I got a message from Google that LogoDesign.Net charged me $35 USD! twice!! With below info: Address: 668 Stony Hill RD, Yardley, PA 19067-4498 Phone: +1-609-207-7632 I called them right away, and it turned out to be a cell phone number of the guy! I just asked him why you charged me without sharing any details, and he kept saying they are from LogoDesign.Net not LogoDesign.AI, and the $35 was not charged by them! It is funny because I didn't say anything about .AI as well as the amount. Finally he asked me to tell him how I found him, and then asked me to email to support at LogoDesign.Net! I emailed them with no response so far. I also emailed support at LogoDesign.AI which I learned is a fake email address! Long story short, I asked my credit card company to block my credit card and issue a new one, and I am gonna report these guys to FBI ASAP! UPDATE: They later sent me an email from the LogoDesign.AI domain (the email that doesn't exist) and said "LogoDesign.AI subscription canceled successfully" and then it was a link in the email "GoToMyAccount" which was leading to a virus to scam further! Guys.. call your credit card company right away, block the payment and cancel your card.
Response from LogoDesign.NetSep 9, 2024
Hi Alireza, We’re truly sorry to hear about the difficulties you’ve encountered. It appears there may be some confusion between our company, LogoDesign.net, and another entity, LogoDesign.ai. We want to clarify that we have no affiliation with LogoDesign.ai, and we did not send the cancellation email or any related communications you received from that domain. Regarding the $2 package you mentioned, this is associated with LogoDesign.ai, and we recommend contacting them directly for any issues related to that charge. However, you also mentioned being charged $35 under the name LogoDesign.net. We take such matters seriously and have initiated an investigation into this charge. If it is determined to be an error or unauthorized, we will promptly issue a refund. Please be assured that we do not charge our clients without their explicit consent at checkout. Any recurring charges would require manual authorization via a checkbox. We apologize for the inconvenience and confusion this has caused. We will update you as soon as we have more information regarding the $35 charge. Thank you for bringing this to our attention. LogoDesign.net Team



