LogoDesign.NetReviews of logodesign.net

Response from LogoDesign.NetMay 15, 2026

HI David, We’re sorry to hear that your experience did not meet your expectations. We would like to clarify that our company does not engage in blackmail or misleading practices. Clients who purchase a logo package receive exactly the services included in their selected package. Any additional offers regarding ownership rights, branding, or upgrades are optional and shared as promotional opportunities only. We also take originality seriously and work with designers from around the world to provide creative concepts tailored to our clients’ requirements. We value all feedback and continuously work to improve our services and communication. If there has been any misunderstanding, we would appreciate the opportunity to discuss and resolve your concerns directly. Best regards, LogoDesign Team

Response from LogoDesign.NetMay 15, 2026

Hi, We appreciate your feedback and would like to clarify that our platform allows users to create and preview logo concepts for free. Payment is only required if a customer decides to download high-resolution files, obtain commercial usage rights, or purchase additional services. We strive to be transparent about our pricing and services, and there is no obligation to purchase unless the customer chooses to proceed. Best regards, LogoDesign Team

Response from LogoDesign.NetSep 10, 2025

Hi, We’re truly sorry to hear about your experience. This is not the level of service we aim to provide. To help us investigate and resolve this matter, could you please share your registered email address with us at supportatlogodesign.net We’re currently unable to locate any account associated with the details provided. Logodesign.net Team

Response from LogoDesign.NetSep 9, 2024

Hi Alireza, We’re truly sorry to hear about the difficulties you’ve encountered. It appears there may be some confusion between our company, LogoDesign.net, and another entity, LogoDesign.ai. We want to clarify that we have no affiliation with LogoDesign.ai, and we did not send the cancellation email or any related communications you received from that domain. Regarding the $2 package you mentioned, this is associated with LogoDesign.ai, and we recommend contacting them directly for any issues related to that charge. However, you also mentioned being charged $35 under the name LogoDesign.net. We take such matters seriously and have initiated an investigation into this charge. If it is determined to be an error or unauthorized, we will promptly issue a refund. Please be assured that we do not charge our clients without their explicit consent at checkout. Any recurring charges would require manual authorization via a checkbox. We apologize for the inconvenience and confusion this has caused. We will update you as soon as we have more information regarding the $35 charge. Thank you for bringing this to our attention. LogoDesign.net Team

Response from LogoDesign.NetAug 9, 2024

Hi Gavin, I’m truly sorry to hear about your recent experience with us, and I understand your frustration. Our intention was never to prevent you from using the logo you’ve been satisfied with for years. Instead, we wanted to offer you the opportunity to purchase full copyright ownership, ensuring that you have exclusive rights to the logo you’ve used. As outlined in our terms and conditions, the original rights to the logo belong to LogoDesign.net, with the option to purchase full ownership during checkout. We regret any confusion or stress this may have caused. We would be more than happy to assist you in reclaiming your logo. If you’d like, please send us your registered email address at support at logodesign.net, one of our team members will reach out to you shortly to resolve this matter promptly. Thank you for bringing this to our attention, and we hope to resolve this issue to your satisfaction. LogoDesign.net Team

Response from LogoDesign.NetApr 6, 2024

Hi Stephan, We sincerely apologize for any inconvenience you've experienced. We are currently investigating this matter urgently to understand why you received these emails despite your previous response. Please be aware that ownership rights are optional, and you can continue using your logo without purchasing them. For more details about ownership rights, we encourage you to review our terms and conditions page. Our customer support team will reach out to you promptly to address this issue and provide further clarification. Thank you for bringing this to our attention. LogoDesign.net Team

Response from LogoDesign.NetMar 19, 2024

Hi, We apologize for any inconvenience caused. Could you kindly provide additional details about your concern? We are unable to offer a solution until we have a comprehensive understanding of the issue. Thank you.

Response from LogoDesign.NetMar 11, 2024

Hello, We apologize for any inconvenience you may have experienced. You have the option to subscribe to a package that includes unlimited edits to your logo design. However, once you have downloaded the logo design, further changes cannot be made to it. Nevertheless, we are more than happy to assist you, and one of our agents will be in touch with you shortly to address your concern. Thank you.