Dignity HealthReviews of locations.dignityhealth.org

I hate them and I pray bad things happen to them, they are a Catholic company, the churches condemns usury and slavery, but in this day and age through medical debt they enslave and charge usury. For every wedding and funeral I missed I hate them. For how much they overcharged and burdened me and the brain fog I have from them that don't take slaves or do usury and those that swore an oath to not do harm I hate them and I pray bad things happen to them.

I’ll never recommend Dignity Health to anyone in LA. I was put in the waiting room for 7 hours. During those 7 hours I had to constantly ask how I could reach my insurance in Europe, staff had no clue how to help me, constantly ask when I was going to hear the result, constantly ask for ice package against the swelling (nurses didn’t offer me any beforehand), had to take Google myself how to care of my injury myself while in the waiting area for 7 hours. No one asked how we were doing. Such a bad experience! No patient needs to go through this. On top of it all, I’m all alone in a foreign country. Worst hospital experience ever.

All I can say is DON’T! Received a nasty letter from them saying I disrupted their office in neurology and if I continue I will be banned from using their office. All I did was complain about not being scheduled for test and the ones my insurance company paid for. Then ask for results on tests for my heart. It would be nice to know if I have something wrong with my heart wouldn’t you think? It’s been several months! And why give the tests if they don’t really think I have a problem? Why the slow roll? Maybe it’s to just collect insurance money! Isn’t that insurance fraud? Makes one think. So don’t complain keep our mouths shut. Medical professionals are terrible now days. It didn’t used to be that way. They were respected professionals. Now it’s greed and money! Where do these people go to school these days? Some should just not be licensed doctors. It’s scary

Harvesting organs is crazy without permission of the family

As a healthcare provider, mother, and consumer, I anticipate a certain level of care. I brought my son to this facility in May 2025, and the MD on staff came into our room for a total of 3 minutes. He neglected to listen to his heart or lung sounds, did not provide any type of examination, wore a mask, and acted as though my son had the plague. The facility billed my insurance $2318.00. I wrote a detailed letter to Dignity Health outlining why this amount was inappropriate. Five weeks later, I received notice that this level of care was in line with what to anticipate if you walk into an Urgent Care with Dignity Health. I am appalled that this hospital system finds this acceptable, and as a healthcare practitioner with 20 years of experience, I would advise you to avoid using any of their facilities. I think that 2.6 stars is a bit too high for what you can expect if you visit ANY facility associated with this company.

Dignity Health has the most convoluted website conceivable. I have spent countless hours trying to pay a bill, see a visit summary, schedule an appointment, see test results, update my profile and more. It never works.

Worst experience paying bill! Paper bills are like 15 pages but say you can signup for paperless e-statements at dignityhealth dot org/billpay. But at that link's Quick Pay, there's no option to sign up for e-statements.  On 5/1/25, I called the phone on the paper statement, 866 397 9265. Isha confirmed they signed me up for e-statements and told the team to fix the fact that no one can enroll at the link above. A month later, I get another 15 page paper bill. I go to dignityhealth . org / billpay and click Create Account with the same email address as the one I use when I Quick Pay. I sign up for e-statements. But when I click dignity. patientportal. me/DignityHealth#/credentialed/accounts, it says "You have not added an account. Please add an account to continue paying your bill." But there's no button to add an account. But there's no button to add an account. And since it says My Balance is $0 though my paper bill says I owe money. So it seems I'm signed up for e-statements that I'll never get because I have no "account." So I try the "live chat," which doesn't let me ask my question. Then I call the phone at that link, (844) 405-8989. Michael doesn't seem to understand my question. He transfers me to David. David says his supervisor says I should call PatientPortal.me at 866 430 7333. Jay at that number says I have to call the number David just transferred me from, (844) 405-8989 to ask them to add my account to dignity. patientportal. me/DignityHealth#/credentialed/accounts. Then I email the above to hello @ dignityhealth dot org and I get this unhelpful automated reply: If you have any questions or concerns regarding your bill, you may contact billing support at: Hospital Related Billing Inquires: (844) 405-8989. I already called that number as shown in this review above! I went in-person to The UCSF St. Francis Hospital and they told me to call their Financial Counselor downstairs at 415 353 6140. The man there told me to call their Business office, 888 488 7667. Peng there told me to call the billing vendor, Getix, 866 397 9272. I ask Yamaji there if he can turn off paper bills. He spent 10 minutes saying he can turn on texts and emails. I ask him to confirm he can turn off paper bills. He says no. When I asked what number to call if I needed to speak with him again, he said 866 397 9265, which I already called as shown in this review above! It's 7/9/25.  They all just wasted at least two hours of my time.

The absolute worst customer experience one could have. The doctor is okay, but beyond that it's been a horrible experience. I strongly suggest if you are seeking medical assistance find an alternative. It is so bad that I am forced to find a new primary care doctor.