Dignity HealthReviews of locations.dignityhealth.org

Horrible Horrible hospital and doctors I could have filed a malpractice lawsuit with all the evidence of Malpractice I had from the shoddy 'care' my OBGYN's (Dr. Curtis Cook and Dr. Pooja Doehrman) gave me. They should be deeply ashamed to call themselves High Risk. However my infant son and I were busy fighting for our lives ( did I mention neither of them actually came to the hospital to do their job (deliver my baby) ?

They sent me 21 invoices for 1 visit to Urgent Care, total 23K for 4 hours, and on top of it they double and triple billed for the same items. It was impossible to get a real person for billing and within 30 days I was sent to collections. I have provided the duplicate billing to the agencies and they just keep selling the debt to the next one. Unless you are dying drive past.

Lucy the MA is rude, hung up on me, and quite frankly is the biggest imbecile in that office. She called and left a voicemail with my personal and medical details which violates HIPAA entirely. She even called me and had a conversation with me and never once asked me my name or to verify who I am. Filed a formal HIPAA complaint against them today through the HHS.gov website. They call non-stop threating to cut off your meds if you don't set up an appointment right now. Constantly send prescriptions for wrong dosage, duration, and to the wrong pharmacy. I've been going to them for about 2 years now and have never spent so much time on the phone asking them to fix the prescriptions that they screwed up!

Tired of giving my address, phone number, date of birth every single time I call to make an appointment, even more than once in the same day. Now the doctor's assistants are asking for my date of birth AFTER passing who I now call the "gatekeeper" at my in-person appointments! It is NOT for the patient's "protection" or "privacy." It's all about our lack of privacy and is overkill and invasive. These people are looking at all your private information and you are treated like a criminal, being asked to recite everything but your insurance card number. Remember when that was relevant in health care? I try to schedule my appointments online now to avoid spending half the call giving out my personal information. (Woodland, CA)

Coastal Cardio in Templeton, Ca can't seem to authorize a prescription renewal. # times in the last several months I have had to visit their office to verbally get someone's attention to OK the renewal. Should not be this way, and they need to fix their responsiveness and office procedures.

I called for a dr. referral, and was given the names of doctors as far as 400 miles away. Hard to believe. Useless service.

Hospitals love to say they ‘value people,’ yet they don’t even have the decency to follow up with candidates who take time out of their lives to apply, interview, and wait. How do you expect to build trust in a field that literally runs on empathy when you can’t even return a call? The lack of communication is embarrassing.

Dignity is in a sad state. I developed bronchitis so I called my dr. The office said they had no openings period but I could go to an urgent care center. I did was in and out with a chest x ray and prescription in about 1.5 hours. They would also forward the x ray and exam results to my dr. With a suggestion to see the dr. Within 2 weeks. These people were very professional btw. Called my dr’s office back to set the apt. No openings period. Nice job dignity health ! Very sad. Stay healthy out there bc if you don’t you out of luck and on your own unless you have a ppo and can go to an urgent care.