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localauctions.com (localauctions.com) has 45 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Vanessa H.
Came during the designated pick up window, middle of the day. The lady that was there during the preview was the same one at pick up. Not sure what the 15% service fee was for as the smaller lots were not numbered at all. Had to find my own item. The auction closed the day prior and the items had a number on the website. So there they being multiples of Various weights would have been helpful had they been assigned the same number they had online.
Jordan
Desiree was very helpful and cheerful. I appreciate the fact that she directed me to my lots and watched me load everything out. I have had one experience in the past where a lot was taken by someone else so I very much appreciate this service.
Response from localauctions.comSep 15, 2026
Hello Jordan, Thank you for taking the time to share your experience with our onsite rep Desiree. We are so happy to hear you are pleased with your experience. Happy Bidding!
Ian G.
It is a shill bidding scam. Unfortunately some places like AZ allow shill bidding despite most customers not knowing what it is - fraud. The company is allowed to use fake accounts and run up bid prices. People think they are bidding against a buyer, but its often a fake account that does not need to be registered to pay the end bid amount, like real customers have to. They don't pay, and the item is simply cycled back in the next week until someone is tricked into paying a higher amount. Often you see bid amount over the retail price. This and the items are often not as described or pictured. Previous AZ attorney General office have stepped in on such fraud, the current one does not. Hopefully the FTC or someone else will.
Response from localauctions.comSep 15, 2026
Hello, Our terms and conditions that you agree to when you create/bid on any item on your account states this about shill bidding. "Engage in shill bidding, (i) which is the act of bidding on your own Assets, either directly or indirectly, in an effort to artificially raise the price at which your Assets will eventually sell; (ii) which includes, but is not limited to, criminal or civil violations of applicable law as well as knowingly directing or allowing a third party to perform the artificial bidding against other legitimate bidders in the auction or sales event; and (iii) provided, however, notwithstanding the foregoing and where permitted by law, LocalAuctions.com, LLC may enter bids on a Seller’s behalf using one or more bidder numbers up to the reserve price on any Assets in any auction conducted with reserve." We, like any other auction, state this in our terms and conditions that each customer must read/agree to prior to creating an account/bidding. If you have any other questions regarding our terms and conditions please feel free to contact us. 602-875-7336 Thank you
Michelle H.
As an auction coordinator I'd say don't waste your time. Horrible training, throw you in and leave you to swim. Then you won't hear from anyone once the job is complete. Pay was on time, but as far as another job don't count on it. They are not professional, equipped or organized enough to go across state lines. They should learn Arizona and branch out when they have things together.
Response from localauctions.comMay 8, 2026
Hello, Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations. However, we would like to clarify a few points regarding the training and support that was provided. We offer a structured training process that includes a training course, a detailed manual, and hands-on guidance from experienced team members. In your case, we also had a seasoned employee onsite specifically to assist with training and help to ensure a successful onboarding experience. During the approximate 14 hours worked, it was communicated multiple times that you were not interested in the type of work being performed. While we always do our best to support and train new hires, we cannot control whether a position is ultimately the right fit for an individual. Success in this role requires engagement, willingness to learn, and participation throughout the training process. As a nationwide company, we have successfully conducted auctions across the country and continue to grow through the dedication and professionalism of our teams. While we appreciate all feedback, we were disappointed by the lack of interest shown toward the training process and learning the responsibilities of the position. We wish you the best in your future endeavors and appreciate the time you spent with our company. Thank you
Janeen O.
localauctions handled a local liquidation of fixtures and such from a mall that was about to be demolished. The auction ended, all buyers paid their tab, and a few hours later, the auction house sent out a note that the auction was canceled due to an inability to access the buildings in question. This is height of unprofessionalism in this field.
Response from localauctions.comMay 8, 2026
Hello, We sincerely apologize for the frustration and inconvenience this situation caused. We understand how disappointing it is to participate in an auction, complete payment, and then learn that the pickup could not move forward. In situations like this, we are unfortunately limited by circumstances outside of our control. As the auction platform, we act as the middleman between the seller/property and the buyer. In this particular case, access to the location was unexpectedly unavailable, and we do not have authority over whether the property can ultimately be accessed or released for pickup. When issues like this arise, our priority is to communicate with customers as quickly as possible, issue full refunds promptly, and sincerely apologize for the inconvenience. We always strive to provide a smooth and professional experience, but occasionally situations occur where our hands are tied and refunding customers is the only option available to us. We truly appreciate your feedback and understanding, and we regret that this experience did not meet expectations. Thank you
brandon G.
I ordered $1,600 in tools that they said were new but open box and ended up used broke or missing parts
Response from localauctions.comMay 8, 2026
Hello, We’re sorry to hear about your experience and understand how disappointing that must have been. We take the accuracy of our item descriptions very seriously. Per our terms and conditions, we do have a refund policy for items that are misdescribed or non functional. Had you contacted us directly regarding the issues with the tools, we would have gladly reviewed the items and worked with you on returning them for a full refund. Our goal is always to provide a fair and positive experience for our customers, and we want the opportunity to make things right whenever issues arise. Please reach out to our corporate office so we can review your concerns further and assist in resolving the matter. We appreciate your feedback and the opportunity to address this with you directly. Thank you
BRETT
I NEEDED TO MAKE SOME MONEY SO I BOUGHT 7 STERLING SILVER PIECES OF JEWELRY WITH MOISINNITE STONES AND THEY ARE ALL FAKE, NONE OF THEM ARE STAMPED 925. I GOT RIPPED OFF, BEWARE !!!!!!!!!!!! BEWARE !!!!!!!!!!!!!!!
Response from localauctions.comMay 8, 2026
Hello Brett, We’re sorry to hear about your experience and understand your frustration. We take concerns regarding item descriptions very seriously. Per our terms and conditions, we do have a refund policy in place for any items that are found to be misdescribed or not authentic as described. Had you contacted us directly regarding these items, we would have gladly reviewed the issue and accepted the return for a full refund if the items were determined to be misdescribed. Our goal is always to provide a fair and transparent experience for our customers, and we never want anyone to feel dissatisfied with a purchase. Please reach out to our corporate office so we can further review your concerns and work toward a resolution. We appreciate the opportunity to address the matter directly. Thank you
michael A.
They keep texting me, I know it’s a scam. Nothing but bad reviews. Leave me alone!
Response from localauctions.comMay 8, 2026
Hello, we’re sorry for any frustration or inconvenience. Please note that we only send communications to customers who have interacted with our services or opted in to receive updates via the communication preferences under "my account". If you would no longer like to receive messages from us I will make sure your account is closed and no text/emails are sent to you. We value all feedback and are always working to improve our customers experiences. Thank you
