Heartland
Not the trusted Firestone I knew
I bought my first tires from this Firestone store next to North Park Mall in Joplin Missouri, well over 25 years ago. I've seen it change from a well-priced and trusted service center to an over-priced and under-staffed wait-a-thon. I can't tell you how many oil changes and tires I've bought here, but at some point they just went downhill. Judy, a former customer service rep, was just amazing. It seems like about the time she retired things went south. I now take my cars to Mitchell's Mobile 1 on Rangeline for servicing and buy my tires from Discount Tire.