loanglide.comReviews of loanglide.com

Response from loanglide.comFeb 26, 2022

Hi Kristina, Thank you for your feedback. We looked into your case and as we understand you wished to change your loan plan after your loan was approved and funded. Since the loan funds had already been disbursed by then, it was not possible to change the terms of your loan. We apologize for the inconvenience it may have caused. We have also noted your challenges reaching customer service when they were overloaded due to staffing challenges. We appreciate your feedback and will address the concerns immediately. Thank you.

Response from loanglide.comFeb 19, 2022

Hi Mauricio. Thank you for your honest feedback. Our application runs a soft credit check as soon as you apply and provides instant pre-approval. The Turo Seed Initiative is a special partnership between Turo and LoanGlide to enable entrepreneurs create a business and the response to the program was just overwhelming and so we apologize for the challenges in contacting customer support. Your interview with the Turo account managers was the last step before approval and once it was successfully completed, we were able to approve your loan. The funds will be disbursed to your account in the next week. We wish you all the best with your business. Please reach out to us at [email protected] or 1-888-856-2645 for any questions.