LoanBudReviews of loanbud.com

They were responsive, but it seemed like we were always reacting. I was kind of sold on a team that was going to help me anticipate what documents to generate and that was not the case at all.

Overall, the process was more confusing and time-consuming than I expected, with a lot of different people involved along the way. I found it much easier to work directly with my local lender. By the time I reached that point, I had already invested a significant amount of time and my credit had been pulled, so I decided to continue and ultimately did receive my loan. Everyone I interacted with was genuinely kind and I appreciate their help, but in the future I would choose my local lender instead.

I like that when my loan officer was not available to me and the senior loan officer ignored my calls, there were other members of the company that stepped in to help out. I had a rough experience because my closing date was changed several times (from June to August) and I was kept in the dark until the last minute about many things. This loan process became a part time job for me. Underwriting seemed to be completely disconnected from the company's employees.