mark G.
Every time I order it is fast
Every time I order it is fast, fair priced, and good dependable products. Always happy with my experiences.

LL Medico has been supplying incontinence and personal healthcare products to customers for over 30 years since its founding in 1993. Based in Ambler, Pennsylvania, this small, family-owned retail business has established itself as a leading online supplier of home healthcare and medical products.We specialize in a wide range of products including adult diapers, catheters, wheelchairs, pads, mattress covers, mobility aids, and more. Shopping our online catalog offers discretion and protection that customers will not find shopping in a store, with fast 1-3 day shipping on every order. LL Medico is BBB accredited and was recognized as an Inc. 5000 honoree in 2023, demonstrating significant growth and business excellence. We pride ourselves on offering high-quality healthcare products at affordable prices while maintaining exceptional customer service. Our continuously updated, hassle-free, secure online store is always open, seven days a week, providing convenient access to essential healthcare supplies with the dignity and privacy customers deserve.
LL Medico (llmedico.com) has 636 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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636 approved reviews, newest moderated first
mark G.
Every time I order it is fast, fair priced, and good dependable products. Always happy with my experiences.
Marilyn del M.
Since the first time I started with LL Médico and Ashley, everything has been 5 stars !!! Thank you.
Rubina S.
I have been purchasing health products from a few places, and recently while looking for the best/lowest price I came across LL Medico. At first, not being familiar with this company I was reluctant to place an order. But, after reading lots of great reviews, I did place the order. The low price quoted, the fast delivery, perfect packaging, greatly impressed me. My savings were substantial, and the delivery, was so fast, I was pleasantly surprised. Everything I experienced with LL Medico was beyond my expectations. I would be placing all my health product order with them from now on. I would recommend this great company which obviously has Customer Service at their forefront to everybody.
Response from LL MedicoAug 14, 2023
Thank you so much for the kind review, Rubina! We're very happy you had a great experience. Have a great one!
anonymous
Received product fast and they return email’s quickly, but their product is NOT good nor as described. They then say BO returns because opened yet you don’t even know what garbage you have until it’s opened. Wanting: I would suggest no buy from here. $30 completely wasted.
Response from LL MedicoJul 12, 2023
Hello. I'm sorry for your experience with the product you purchased. We cannot accept returns on opened items because of the sensitive nature of the items and for sanitary reasons. Please feel free to reach out via email or phone at 855 422 4556 if you need further assistance. Thank you and have a wonderful day.
Barbara M.
I was new to the site. Trying to order a few items I needed to refill. Came across this company on FB and seen that they had the prices like half of my normal fee I pay. I then pulled them up on browser, I don't trust FB to many scammers. So going thru browser found and was scrolling, I said oh they must be giving a first time buyers special, because they also have where you can purchase Autoship to save even a greater percentage for even a better deal, when most companies to this. Now I paid 5.99 each for 1 high rise and 1 bariatric brief. These people have just blatantly lied to all who come to purchase items from them. And I wonder how long they've been getting away with this. It doesn't make any since. Is this how they treat their grandparents... I am sick of people trying to scam the elderly, because most won't respond back. Well I'm going to be a squeaky wheel, because I'm tired of having to fight for my ELDERLY RIGHTS! Ordered Feb. 22nd 2023 order#31034 paid 11.98 for 2 doggone SAMPLES!!!
Response from LL MedicoFeb 26, 2023
Hello. I'm very sorry for any confusion about our website. When choosing a product you have to choose the size and quantity before adding it to your cart. We offer samples, packages and cases of most of our items. You would have had to choose the sample package size for $5.99 in which it shows the quantity you will receive (usually one or two count for samples). I have reached out to you as well to get more feedback on how you believe we could make this more clear on our site. We would greatly appreciate your opinion. Thank you and have a wonderful day.
Margaret N.
I went to their web site & placed an order. The recipient does not want the items ordered. I sent an email to customer support to see about a refund since pkg was delivered. I received an email customer support would review & get in touch. So far, no response. I am asking a) can they arrange for pkg pick up, since recipient is disabled; or b) can they just issue a refund & wash out item without a return? So I saw reviews of the company & some seem satisfied with company. Yet this is my first time visiting the site & using the on-line ordering & I am NOT impressed. 2/11/23 glad others seem satisfied w/ company. I am just sharing my experience as 1st time consumer. TY Update: company charges for pick up; plus, would not refund money without a return. So, I lose out as I am not going to pay yet again for a pickup. As I stated before: I am NOT impressed.
Response from LL MedicoFeb 26, 2023
Hello. I'm very sorry about your experience with our return policy. We do offer free shipping on all orders but unfortunately, stated in our return policy, we do not offer free returns. We also cannot issue a refund unless items are returned. Again, I am very sorry for your experience and please let us know if you need further assistance. Have a wonderful day.
Donna Clark B.
Wish I could give even more stars. GREAT company. Have never been dissatisfied. Products come faster than anyone. I have to use Tranquility diapers. Was running out. But my order got her overnight and now I'll be ok till my medicade order gets here. DEFINITELY USE THEM
Shaunn
Heather, a co owner, helped me find the swim pants I needed for water therapy. She is discrete, caring, thoughtful, and made everything easy. I had made a mistake on my first order, which she caught and corrected. I am grateful also that she was so concerned she called me! Alex, Heather's husband, is the other owner. Having both he and Heather in charge, assure customers or either gender, caring empathetic service with total discretion. I've ordered twice, and both times the product arrived WITHIN 48 hours! Prices are very reasonable. Return policies genuine & respected. There aren't many businesses like LL Medico any more. Thank goodness I found them! ♥