John
Except for a few items
Except for a few items, everything was quite excellent. Those "items" were: 1. Upon arriving in advance of the official tour I would have expected ground transportation to be coordinated. 2. The hotel in London should have been closed to the City center to allow for walking around instead of additional cab fares to get around. 3. While I understand hotel room size in Europe is an issue, a couple of the Hotel rooms were unreasonably small. Otherwise, the ground transportation, length of daily travel, meals, tour operators, etc. were all excellent.
Response from Living PassagesJul 25, 2018
Thank you for your feedback John. We take all reviews into consideration for future trips. We do provide ground transportation for those who take our group air, so we apologize for any miscommunication. Please contact us so that we can help make this right on a future trip. We strive for a five-star experience for all our customers.