livesozy.comReviews of livesozy.com

My items were not delivered as the carrier status showed. The items were insured and yet they did not attempt to resolve the issue with the carrier and placed the issue on me to deal with. They dismissed me and stated they are not responsible. You would think a business would care to retain customers by supporting and providing a solution other than all well your loss. I was excited to support a cause and try a new clothing line. Shop at your risk.

So I tried to buy one crop top. A $62 crop top (so rediculously overpriced but CUTE). The order kept getting canceled immediately, so I figured it was a glitch and kept trying. Over and over. I genuinely thought there was an error and wanted the shirt. Then I got charged. Not once. Multiple times. Eventually the money was refunded, but no one told me anything. So I asked on Facebook. Blocked. Went to Instagram. Blocked again. Emailed them. No response at all. This wasn’t even my first time ordering. The first time I bought from them, I followed the care instructions exactly. The instructions on the site and the clothing label don’t even match. After one wash, the clothes pilled terribly. Returning them was a headache and a half, but I still gave them another chance. Big mistake. I’m a returning customer. A woman. A survivor. And apparently asking where my money went is enough to get me blocked on every platform. They talk nonstop about empowerment and supporting women, but the second you ask a question, they shut you down. What a joke. Do better.

Never received my $400 order. FedEx said it wa damaged. Sozy told me it was not their problem and they would reship as a courtesy or treat it like a refund. I’m still waiting for the refund. I love their clothes but will not trust them with my money ever again.

Had to pay $23 to return two bamboo pants that didn't fit. Not worth it.

I waited a month for clothes that looked like they came from Temu. Cheap material with so many wrinkles. I don’t know if I’ll be able to get them out. First last and only time I bought anything on this website.

Stole my return. $65 they pocketed. Clothing was horrible quality. I kept one of 6 items. Awful. Don’t purchase, you’ll regret. Go to BBB and see the customer reviews.

I ordered quite a bit of clothing from this site for my wife, trusting in the company's return policy stated on their site that I could return everything within 30 days. The items arrived, and most did not look at all like they did on the website. Only one dress fit properly. We contacted the company to return the rest, and found out that some items were non-returnable because they were "final sale" (yet the website didn't state what this meant at time of purchsae. The few items they did authorize for return were not going to be refunded at full purchase price--and THEY NEVER REFUNDED MY MONEY. This company is a complete scam and the product you receive looks nothing like it does on their website. Customer service is horrible should you need anything. Don't fall for their scams.

This place is a scam. I ordered a shirt in 2 sizes, and pair of pants in 2 sizes. Tried each on, kept the sizes that fit, immediately put the other sizes that didnt fit in the bag then sent them back. I only got a partial refund and when i asked why, they said the pants were worn, faded and smelled. I literally had these loose linen pants on for 60 seconds so they are completely lying. I see another reviewer had a similar experience. They stole $30 from me for a 'donation fee' of unwearable items. Again - I did not wear them at all!