Erik F.
NEW REVIEW! CODE WORKED LIKE A CHARM
I wrote an original review giving them 1 star because the code showed up invalid, after 12 hrs Xboxlivegold sent an email asking me to contact Microsoft about the code, and if it was still invalid to send them a screen shot of this to prove it was indeed invalid. I thought this was a way for Xboxlivegold to avoid handling the problems themselves and grew infuriated. I reluctantly called Xbox Customer support and upon doing so I found that Microsoft had put a hold on my account because my xbox live membership had tried to auto renew but failed in doing so, because my card had been canceled. Any way Microsoft lifted the hold on my account and told me it was because of this "unpaid balance" that the code I purchased didn't work for my particular account. Afterwards the code worked perfectly and all is well in the land! just wanted to share my experience, I would definitely recommend using XBOXLIVEGOLD, just be sure that if you already have an existing XBOX LIve membership & the code doesn't work you contact Microsoft first to make sure there is nothing funky going on with your account. Thanks XBOXLIVEGOLD!!
Response from Livegoldcodes.comMay 22, 2015
Dear Erik, Thank you very much for your renewed review! We are very happy to read that the code worked fine in the end, sorry for you that it was such a hassle. Normally our codes have to work instantly but unfortunately sometimes something can go wrong, we indeed ask our customers then to contact Microsoft because they have the possibility to check the code or your account. If the code, for some reason is invalid then off course we will provide you with a new code or a refund. We hope that our customers will understand that we then need some proof from Microsoft before we can help. We are glad that everything worked for you and that your experience with our website was good after all! Thanks again for the positive review, it is very much appreciated. Kind Regards, Xboxlivegold.com