Live BeardedReviews of livebearded.com

Products are good. Customer service used to be. Recently, after advising their customer support rep, Danielle Ferguson, that I had not received the text updates I'd signed up for in months, I was told that I'm signed up, everything is good on their end and that it must be my issue. I was shown "proof" that the texts were going through to me in the form of a screen shot showing me that emails had been successfully sent to me (Yes, emails, not the texts that I contacted them about not receiving). She again suggested that it was my fault that (check spam folder blah blah) they weren't being received. After telling her that there were no issues on my end or with my phone, I was again told that text messaging is turned on and that I'm all set. Then I was thnaked for my patientce in sticking with her while she did absolutely nothing to help me.

I've ordered from Live Bearded a few times. I like their product. I reordered a full beard kit in April. The shipper lost it, but made it seem like they had attempted to deliver it multiple times. This may be outside of Live Bearded's control, but the bottom line is: I bought over $70 of product from them and never received it. I've left multiple messages on their number and also emailed. I've heard NOTHING back. It is now September. They've had plenty of time. I now have to dispute the charge. They need better customer service.

Great products with consistent quality. I don't love every one of their scents, but I haven't found any I actively dislike. Their prices are consistent with quality products in limited production. I've seen higher and lower. Customer service has always been great.

The Product Makes Your Beard Feel Soft !! A Bit Expensive For Me - So I Will Be Trying Something Different !! Thanks

Products are always consistently great! From the texture to the scents and special releases the beard butter is my “go to” for everyday use and with certain special releases, I save for special occasions. Of course, this is coming from my wife- who matters most regarding the look, feel and scent of the face under the beard she has to kiss.

The worst thing is the sample pack….they all smell so good you don’t know which one to choose. My beard is softer, smells great and looks great. If you don’t check this out your missing out on a tremendous product!

Web site sucks hard to use

I was over billed and didnt get all my samples as promised i am pretty upset. Tried to reach out no reply.