LiveAquariaReviews of liveaquaria.com

I called to find out the status of part of my order. Was told it was cancel because it was out of stock. Yet when i checked a few days ago it showed one of the fish still available. I told the customer rep that I would never buy from them again. She actually got sarcastic. I have bought fish from them for years. Definitely gone down hill.

Spent $150+ and all arrived DOA. Based on the smell alone I'd say that many were dead at shipping time. No communication, no compensation. Just nothing. They do not care about your dead fish, and keep all the money anyway. This is a scam. Buyer beware!!!

They will send you a frag plug with a pebble glued to it. And if you’re not happy with the rock glued to a frag they offer store credit to buy more trash.

Horrible company. I ordered 21 fish, but only have 13. 5 of them were missing and 6 were DOA. 1 other was on it's last leg and died maybe 5 minutes after opening the shipping box (fish still bagged). The last one died after a few hours. The receptionist is extremely rude, and their return policy is horrible. Even the receptionist said the owner is ridiculous and his policies are terrible. At this point, I'm going to eat the loss as I don't trust the fish they sell. Petco, here I come.

Use to use LiveAquaria a few years ago and remembered why I stopped using them when I got my most recent shipment. I placed an order and made the mistake of not looking at the most recent Yelp Reviews or reviews in general for this company. And yes indeed avoid this Mom & Pop operation, they haven’t gotten better…. This place uses 'drop ship' from Los Angeles fish mills, not their 'mom and pop' store in Wisconsin. The main thing LiveAquaria had going for it was selection, but they don't stock what they claim (and they don't pay attention to what's healthy). My order of 12 Black Neon Tetra’s arrived covered in Ich with 2 being DOA. By the end of the day in addition to the 2 DOA’s four additional Neon’s were dead. By the end of the second day an additional Neon and one shrimp were dead. Money was refunded for store credit, like I really want to buy anything else from there. By the end of day eight lost a Black Loach. Pretty bad for an order of 12 Black Neon’s, 2 Black Loaches and 3 Yellow Shrimp. Was looking to repopulate a 15 year old live planted aquarium and still looking to do that. Aquatic Arts, Aquahuna here we come!!!!

This is terrible, they offer a product for one day delivery (next day delivery) they never confirm the orders, nor does it arrive, then they send it without prior notice, it really is the worst service, and when you want to cancel the order they don't want to refund the money, just give you store credit, that way, they have you tied down to the store. And the last 4 orders I’ve received, the packaging is an absolute mess

I ordered several killifish; 6 rainbow Boesmani, 2 angelfish, and a dozen cardinal tetras. They failed to send a shipping email, which I was told to expect. It's getting cold, so I'd like to have a rough idea when they are shipped. Luckily, I was home. Angelfish were canceled-no big deal. Tetra bag leaked in box, but they were alive-we'll see. All 6 Boesmani were dead. I was refunded $75 in store credit. Between the $30 shipping and $10 box charge, that leaves $35 in credit to a company I no longer trust to send me live fish. If they send you dead fish, they should replace them, and cover shipping.

I ordered 10 blue rams, they sent me 10 gold rams. Not what I ordered, but okay I'll keep them. Acclaimed them to my tank with just a few catfish in it. Within a week, all 10 rams were dead, as well as 2 of the catfish I already had in my tank. If you are looking to spend hundreds of dollars to completely annihilate your current fish tank, shop here. You tank will crash in no time!