Little CaesarsReviews of littlecaesars.com

On Saturday September 17, 2022 I visit (LC) Little Ceasars Pizza place on 17th Ave and Camelback Rd in Maricopa County near the hours of 7pm. I ordered a 5 Meat Pizza and a order of Buffalo Wings. What I received was a PEPPERONI PIZZA. After discovering I had the wrong pizza, I tried calling there was no answer. So, on Sunday returned the pizza back where the purchase was made. The manager on shift stated I received a refund on Saturday night. After going back forth with of lack communication with management. I asked the gentlemen to view cameras, he states only District Manager have access to camera. Then I asked for a refund then gave me LC corporate number. Then I placed a called to Corporate on Monday September 19, 2022 however, I am still waiting for the call from Corporate about my 22 dollar a wrong pizza order ,,,,,,,,,,,, Where is my Money? Who did LC give it too?

I just left Little Caesars store 01586-00024 and The Customer Services was Excellent! I was greeted by a young Woman named Nakita S. She was professional, friendly and thorough. She told me my meal would be ready in 8 minutes. I went and sat in my car and 6 minutes later she took the initiative to hand deliver my food to me as I was sitting outside in my car. Nakita S. handed my food to me with a big smile and said, enjoy your food Sir! Thank you for coming in! Phenomenal Customer Service and a Great Attitude which unfortunately a rarity in our society! Nakita S. Is a Winner and an Asset to Little Caesars. Rev. Duane A. Landrum

The worst customer service I believe I have EVER had. Absolutely disgraceful. I bought a pizza, bread sticks and a 2 liter of pepsi. I paid for extra marinara and I did not get it. The so called manager said he had no proof that I paid for it. The young man at the drive through who I gave the dollar for the extra marinara would not tell the manger that I paid for it. He ignored me. I did not get my money back. I called a GM name Brad to report what happened. He said his young son worked at the store I was at, but he didn’t believe it was his son that took the money for the marinara. Brad assured me he would look into what happened and get back with me. He didn’t. I called him on his cell number that he provided me with. I left him a message to call me back and he never did. Now, I know why he didn’t call me. It was probably his young son that was so rude that refused to tell the manager that I paid for the marinara. The manager who refused to tell me his name was rude and completely disrespectful. I will never go to a little caesars again. This one was in Bowling Green, Ky on Campbell lane, and the food was awful!!! I plan to nofify the corporate office this week.

The food is pretty good but make absolutely sure that you have everything you ordered before you leave the store. I had someone pick up an order for me and it wasn't checked. I was shorted two items which was worth around $6. I called the store and left several messages because you can't talk to a live person at the store. No one ever called me back. I then called Little Caesars Customer Service about the situation and they said they would leave a message with I'm assuming the store. It wasn't very clear what they were doing. I was told I would get a call back 24-48 hours. Never received a phone call. I'm giving them two stars because I feel their customer service is terrible. Lesson learned on checking your order before you leave the store!!

I just bought 2 pizzas. i generally buy from them once a week. it seams that they have changed there pizza dough. Worst thing I have ever eaten the crust was like eating stale French bread you know the kind you can not chew. They are now worse than frozen pizza and I will never eat there again. Would give 0 stars if I could. Also they advertise several types of pizza for hot and ready but never have anything but pepperoni.

I'm reviewing the Little Caesars in Duluth MN. I have been ordering from this location for many years and always have a great experience. I always order online for delivery and when I want a special request such as extra sauce, uncut, etc, I give the store a quick call and they are always very friendly and willing to help. There are not many businesses that still believe in providing exceptional and friendly service along with a great product but the staff at this Little Caesars in Duluth always goes the extra mile!

The Pizza that was given to me was WAY overcooked and there wasn't any cheese on my Italian cheese bread. I called them up their customer service number and they told me they'll refund it and nearly 2 weeks I get nothing back. Call up again and got hung up on by someone with an attitude and called again and then told they refuse to refund me. Which means they lied to me. And this isn't the first time I had issues with my pizzas either. Do NOT order from the little caesars in Essex, MD.

REFUSES to refund money. Ordered delivery. NO one picked to deliver. They want to give me a gift card because they can't figure out how to actually do a refund. I put the info on my card correctly (otherwise how would it charge?) Little Ceasars blamed my bank. I called my bank, and they said that LC is putting the wrong expiration date. They claim they don't enter anything. Bank says verified all the info. I am not purchasing from LC again, hence me not wanting a damn gift card. because then its just money to them again. I want my money i spent, that i NEVER got my items from. We entered an agreement when i purchased, and they did not deliver on that agreement for goods. So my money should be returned. The breeched their end of the agreement. So now they have essentially stolen money from me. $35 worth of money in fact. I think they should just go out of business at this point between their horrible locations never answering the phones (with no one in the store. i know because i drove by and wanted to call to see if food was ready from an online order), people spitting in food (i saw someone spit in someone elses food years ago. i let the other customer know) ignoring customers who walk into the location, and so much more. I get customer service isn't easy, but at the same time, there is a manner for which a person in customer service person should do, and when you can't do the basics before someone even orders or complains even. Things need to change somehow. And all this is NOT including needing to call them. it took me FOUR DAYS to get a hold of someone in customer service. when i did i had constant hang ups. someone even kept me on hold until they closed, meaning automatic hang up then. The agents at the call center cant figure out their heads from their butts. Rude people. the supervisor was the worst one.