Little LonaReviews of little-lona.com

Good communication and timely delivery of the playmat we ordered. Great experience!

I placed an order for a $4,000 playground back in May. I received part of it with over 20 missing parts. I contacted the company numerous times (over 20 phone calls and emails) before I started to threaten them with contacting the BBB. Finally, Anyny replied and said it would be handled and I would receive the missing pieces by the end of the week (back in July). Then I was told I'd receive it in August, then the end of August, and now "sometime in September". This is only after constant persistence on my end to contact the company and only receive responses every few weeks. I'm shocked by the terrible customer service and the lies and will be reporting them to the BBB as I've asked for a refund for my order (and offered to send back the parts I did receive) and still have not heard back from them. Please, do not purchase from them. I'm all for supporting small businesses, but not business who scam people out of their money and ghost them.

Awesome folks to work with. needed a few items for a family trip. We ordered from Albeebaby but it got cancelled for unknown reasons. We contacted little lona to see if they can overnight the items since they were one of few retailers that actually had the item in stock. They confirmed and overnighted us the item. They even guaranteed that we will get it in time. Awesome folks and super appreciative that they were able to go above and beyond for our needs!

Placed an order on 8/9/2022 and up to this day my order hasn’t shipped. It has been 3 weeks. Sent an email to customer service but never got a response. Tried to reach them via instagram, also no response: Called customer service last week and said the order will ship soon. It has been an week since my last call and no shipment confirmation or any email stating that order will process.

Shipping was fast. Just got my pico car seat for my baby boy today and we both love it. Price is a bit high but definitely worth it. Recommend 100%.

I have been waiting for my order to ship for almost two weeks. I have been charged and nothing has shipped yet. I started to get nervous after seeing all these reviews so I tried to contact them through email, instant messenger, and phone. Have not heard back from anyone. I understand things take time to get shipped especially bulky items but the fact that no one has responded to me is very frustrating. Very unhappy with the customer service.

Super cute & convenient! Could not find a cute baby bag anywhere & the ones I did find were sold out. I seen tote savvy and seen how versatile it was & decided to turn a tote into a diaper bag ! I got the deluxe for more space & am super excited! Oh & it came a day earlier than expected! Also through little lona I was able to use a discount code and got free shipping!!

Very annoying experience so far. I only ordered two rolls of wallpaper las Thursday and still trying to find out when it is going the shipped. NO Response to Phone calls or emails. I am starting to think they can be scam. Order number #6666. Update on Aug 2022: No one has contacted me at all. No emails no updates .Avoid these scammers!!