LitfarmsReviews of litfarms.com

Response from LitfarmsOct 23, 2026

Linda — you're right, and this is on us twice over: an empty box in June, and then being contacted in September without the refund ever arriving. Declining it because insurance wasn't purchased was the wrong call for a box that reached you empty. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and we will process the $138 rather than contact you again.

Response from LitfarmsSep 15, 2026

John — three orders with mold, and then a replacement that arrived mouldy as well, is the worst possible way for us to handle a mold complaint. Calling that a health hazard is fair. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace every one of those batches.

Response from LitfarmsSep 15, 2026

Brad — flower dry enough to need rehydrating, with no effect behind it, is a quality failure regardless of what it cost on clearance. The cannabinoid content is something we can check against that batch's testing. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at the Gelonade specifically.

Response from LitfarmsSep 9, 2026

Tyler — four different strains arriving as the same flower is a packing failure, not a preference issue, and a 20% coupon is not an answer to it. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can pull your order, see what actually shipped, and make it right properly.

Response from LitfarmsSep 9, 2026

Michael — you bought expecting one thing and got something that burned like hay with no effect behind it. That's a fair complaint and we're sorry it landed that way. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can identify the batch you received and address it with you directly.

Response from LitfarmsSep 9, 2026

Four ounces, four names, one strain in the bags — that shouldn't be possible on our end, and the fact you'd previously had mold replaced makes it worse. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace those specific packs and deal with it properly.

Response from LitfarmsSep 9, 2026

Brian — you're telling us the flower was good and everything around it failed, which is honest feedback and not easy to hear. The processing time and the support experience are both on us. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at your order and respond to you properly.

Response from LitfarmsSep 9, 2026

Seeds you didn't order, then the wrong product on the reorder, then no resolution on nearly a thousand dollars of spend. We're sorry — that's three failures in a row. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can pull both orders and sort this out for you personally.