LitfarmsReviews of litfarms.com

Response from LitfarmsSep 15, 2026

Dave — blaming the post office for a label problem that was ours is the part we most regret, and it cost you a weekend you'd planned around. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at that order properly.

Response from LitfarmsSep 15, 2026

Michael — two weeks without the order even being processed, and two enquiries needed before a refund was agreed. The refund was right; needing to ask twice wasn't. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can confirm it settled.

Response from LitfarmsSep 15, 2026

Charles — we shut down specifically to improve shipping times and yours still took a week, then all four strains disappointed and the free eighth felt like no consolation. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can make it right.

Response from LitfarmsSep 15, 2026

Not receiving the order and not receiving a refund is the combination we take most seriously, and no reply from us makes it worse. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, and we'll trace the order and settle the refund.

Response from LitfarmsSep 15, 2026

Braxton — a missing package is when support matters most, and making it the hardest possible thing to resolve is the exact opposite of what should happen. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can take it on properly.

Response from LitfarmsSep 15, 2026

Paris — that's a strong conclusion and we'd rather understand the order behind it than leave it standing unanswered. We're sorry your experience got you there. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can look at what happened and respond properly.

Response from LitfarmsSep 15, 2026

Two weeks to arrive and then a chemical smell, an outdoor look, a headache instead of an effect, and mold inside some of the buds. The mold alone warrants a proper investigation. We're sorry. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace it.

Response from LitfarmsSep 15, 2026

Carlos — thank you for including the order number. An ounce of Ghost Train Haze bad enough to upset your stomach should never have shipped, and we're sorry it did. Please email [email protected] from the address you ordered with, and attach a screenshot of this review, so we can trace order #126167 and replace it.