ListiaReviews of listia.com

Recently my listia account was hacked and all my credit were removed, not due to me. I am a 100% feedback seller on listia since 2011. There is no customer service number to call and the help desk is an auto bot that gives automated responses that never help. What if there is some kind of bug in the database or a hacker in the system? Is anyone else having this happen to them??? PLEASE help I want my credits back asap.

It wasn't half bad until they started to inflate the currency and the bigger sellers left. They should take a break for a year or two and remaking or repurpose everything.

My experience was average. Some cases easy to bid on things in some other cases denied to post things that I don't understand the reason why not. Other times people complaining about their shipping material when arrived something that I don't have control when leave my hands. Later Listia gave them the credit and I lost my things. Anyone can say it is my fault to trust them. I am not to fan of Listia.

Listia has a large selection of items, the prices are all over the place. You have to pay close attention to the economy. For example Listia sells credits for 27,500 per $1 but to buy gift cards on the site you would be paying around 100,000 per $1. The site has a lot of inflation, too many people with too many credits only buying and not selling which caused all prices to raise over the past years. Used to be 100 credits to a $1, then 10,000 credits to a $1, 40,000 credits to a $1, then finally fixed to 27,500 credits to a dollar by Listia itself. I'll keep using Listia but I only list when I need credits and spend credits quickly so I dont get hit with inflation. Its an okay mix with the other sites I use on a day to day basis like eBay, SwapCaps, and Amazon.

The company makes it sound so simple: barter unwanted stuff, buy new stuff. Not at all! It reminds me of those auction/gambling sites (like QuiBids), you've got to study it, and even then, most users get ripped off. Listia gives you bonuses for referring friends...which I've done in the past, but stopped, because my friends kept getting ripped off and when I tried to explain the system & tricks, they said it was too complicated. We literally save $1,000's a year using Listia, but stay in one category, we have a formula we use to set our price points, we never stray. I started this in 2009 for an article I was writing, and if it weren't for that, I probably would not have gotten into it. I don't blame my fri3nds for shying away...I've had over 1,000 Listia transactions, and watched the changes over the years. It had a rough start, and has only gotten more complicated through the years. Even on their best day, expect an auction default rate around 30%. I was looking today, for example - over 99% of tadays auctions either ended in dispute, didn't receive bids (due to seller error, high shipping costs, or other terms problem), or ended in negative feedback. You've got to follow the inflation of the points (like Bitcoin), time your auction so you buy & sell at the same time, and know which categories to be in (electronics is a horrible category, for example). I wish there were a course or a dummies guide on how to use it, so I could tell friends to take the course first. Because for us, we save thousands of dollars a year, and our costs (on average) are less than $3 per month. But trust me when I say most people lose money using Listia, even if they don't realize it. It would be much cheaper for them just to go to ebay and pay cash for what they want. So I totally understand the complaints here. If you're selling, always always pay extra for tracking on your items, because people lie lie lie. There are a lot of poor people & scammers using it, when your item arrives without that tacking barcode on it, they will immediately file a dispute. 100% of the time, without fail, guaranteed. We have even tested this, telling them we forgot to put tracking but adding a subtle home printed tracking number - every single time, it arrives then later that same day they file a dispute. We say, but wait we found the tracking number, and they say, Oh my, I found the package, what do you know, it must have been at the bottom of the mail box! That's just one of 100 things you need to know to navigate Listia successfully. The customer support is reaponsive if you're polite, the platform and app are fine, but they're definitely profit driven, pushing the sale of credits, raffles, etc (all of which are ripoffs). I would suggest not getting into it unless you have an experienced friend to guide you.

I do not like how they have a "contact us" option, and they do not respond to you. Like, why have that if you're not going to get help?! I asked a question regarding a dispute almost 5 months ago, haven't got a response & it's B.S. I do not like how you have to pay credits to be able to set a GIN price & ON TOP OF THAT you have to pay credits for the amount of GIN that you set. The pricing to buy credits is a joke and a rip off. 1,500 credits = about $1.50, but they charge you like $5. 1,00 credits won't get you something you really need, trust me. Oh, and what cracks me up. $40.00 = 16,00 credits?! REALLY?! On top of all that, their offers DO NOT GIVE YOU CREDITS. You have to wait too long for credits. Even if you use a tracking # to prove you really sent the item & you have 100% feedback but no trusted seller badge yet.