LIQUORexam.comReviews of liquorexam.com

Response from LIQUORexam.comNov 4, 2025

Hi Natalie, We’re sorry to hear you felt frustrated during your training experience, but we did respond promptly to your emails and worked to help you continue your course. Our support team reviewed your account in detail and found that the course was functioning correctly — and as shown in our final follow-up, you were ultimately able to complete your training successfully and your certificate was issued. We understand that technical interruptions can be stressful, but our system automatically saves progress and time to ensure no one has to start over unnecessarily. We’re glad you were able to finish your training, and we wish you the best in your role. As for feedback links, we use them to gather both positive and constructive feedback internally, and all students are welcome to post their reviews directly on Trustpilot at any time. — LIQUORexam Support Team

Response from LIQUORexam.comSep 11, 2025

Hi Kaelee, thank you for taking the time to share your feedback. I’m sorry to hear that your experience with our course wasn’t what you had hoped for. We do list the 90-day course access period on our course description and enrollment agreement, but I understand how this may not have been as clear as it should be — and we’ll review how we communicate that to make it more noticeable. We also appreciate your comments about the course format and learning styles. We’re continually updating our training and your input helps us identify where improvements are needed. If you’d like, please reach out to us at [email protected] so we can look into your specific situation and see how we might assist you further. Your satisfaction is important to us, and we’d love the chance to make this right. — The LIQUORexam.com Team

Response from LIQUORexam.comSep 11, 2025

Hi there, thank you for sharing your honest feedback. We understand that not every student connects with the way our training is structured. The MAST program includes mandatory content required by the Washington State Liquor and Cannabis Board, which limits how much we can shorten or alter certain sections. That said, your comments about pacing, narration, and clarity are valid and we’ll use them as we continue improving the course. We take accuracy seriously, so we’ll also double-check the typos you mentioned and correct them right away. If you’d like to discuss your experience further or need support with your permit, please reach out to us at [email protected] .

Response from LIQUORexam.comSep 11, 2025

Thanks for taking the time to share your feedback. We’re sorry to hear about the frustration you experienced with both the course format and your permit. The Washington MAST program requires certain pacing elements, which is why the narration cannot be skipped — this is a state requirement, not just our choice. Regarding your permit, we do provide no-cost replacements if a student reports an error or issue within 90 days of completing training. From your review, it sounds like you may have been outside of that window when you contacted us, which is why you were asked to pay for a replacement. That said, we want to make sure you’re supported. Please reach out to us at [email protected] with your details, and we’ll be happy to review your case again. — The LIQUORexam.com Team