lipomarts.com is listed under Clothing & Underwear in Los Angeles, California.
lipomarts.com (lipomarts.com) has 130 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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130 approved reviews, newest moderated first
angry C.
I ordered a jersey for my grandson , a month later they sent a notice that it was delivered, I never got it and when I inquired about it they said it delivered to some address that does not exist and they said I provided this none existent address. I have lived in my house for 40 years, I think I know my address. Such BS. I will never order from Lipomarts again.
Debbie
I chose 1 star because 0 stars wasn’t an option. I ordered a jersey for our grandson on November 26 and it still has not left the shipping facility. I have reached out to Linda (I'm pretty sure she’s just AI) multiple times and just keep getting automated responses about how sorry they are, how busy they are, and that the delay is a result of USPS having multiple stops in the day, so it takes them longer to pick up their packages. Say what? When I requested a refund I was told they don’t offer refunds. Ironically, the day I sent my first inquiring email, they updated tracking to show my package was still at the same shipping facility in NJ. I’m getting frustrated that their company offers products that they can’t ship in a reasonable time. In the day of overnight and 2-day shipping, it shouldn’t take 20 days for a package to leave a shipping facility. I would not recommend Lipomarts to anyone. Their response to my complaints is a 10% discount on future orders. I can guarantee one thing: I won’t be ordering from them in the future.
Marci C.
Wish I would have read the reviews before ordering! I ordered a shirt for my grandson on December 2nd for Christmas. I am told it is "at a shopping partner" in Franklin Park, Illinois where they are "awaiting item". It's looking like I'm going to have a disappointed kid!
JOHN C.
Ordered a month ago. Item said shipped very fast.. But one day reads shipped. Next day received at shipping partner. Next reads shipped.. Next reads received shipping partner... Now 3 weeks later. It says the same thing evey other day. Online Customer support ensures me daily it's coming.. Customer support by phone is worthless. One line just rings.. one line is just a busy signal 24-7. Very unsatisfied
Brittany
I also ordered a jersey Dec. 1st and they took the money and I got confirmation. My tracking currently still hasn’t updated since Dec. 6th. No one answers when you call so it’s really annoying you can’t talk to anyone to find out where your package is
Response from lipomarts.comDec 16, 2024
Hi. Thank you so much for your purchase. I'm Linda from Lipomarts store. We apologize if our response is a little slower than usual due to the increasing number of orders this month. We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay! We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda
linzey B.
No one answers when you call, email or anything else at this point. I ordered my son's rapids jersey on November 30th. Received order confirmation but nothing else. This little boy asked Santa for this and is going to be broken hearted because I can't find this jersey anywhere!!!!! Adding since the tracking was NOW provided by Linda. My package still hasn't been shipped and christmas is in 9 days. I highly doubt it will arrive.
Response from lipomarts.comDec 14, 2024
Hi. Thank you so much for your purchase. I'm Linda from Lipomarts store. We apologize if our response is a little slower than usual due to the increasing number of orders this month. We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay! Here is a link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92612902849688000414035393 We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda
Pete K.
Update.. I finally received the product after about a month of waiting. The jersey looks good. The bad part of this experience is finally over. It took waaay to long to get here. But it is finally here. I did not enjoy the wait and lipomarts needs to work with a different shipping company or something. I’m glad to find out it is not a scam.
Response from lipomarts.comDec 14, 2024
Hi. Thanks so much for sharing your experience with us. I'm Linda from the Lipomarts store. We hope you feel comfortable sharing your experience with us.We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda
Michael S.
Ordered a jersey from Lipomarts and my tracking number/tracking says it's circling Jamaica NY with a "shipping partner" and 8 says later still hasn't made it to USPS which is weird because USPS is everywhere. Getting real annoyed real fast and thinking I got scammed.
Response from lipomarts.comDec 14, 2024
Hi. Thank you so much for your purchase. I'm Linda from Lipomarts store. We apologize if our response is a little slower than usual due to the increasing number of orders this month. We've checked that your order is ready to ship, I hope that you are sympathetic that the shipping unit cannot avoid the problem of slow delivery because of the overload in this busy season. We sincerely apologize for this delay! Here is a link: https://tools.usps.com/go/TrackConfirmAction?qtc_tLabels1=92612903104017543400669662 We understand that the delay affects your plans and intentions. Your feedback is greatly appreciated because it will determine what feature we need to add and improve our service. To show our sincerity, we offer you 10% OFF for the next orders. We do hope to be able to partially compensate for your disappointment this time when ordering at the store. We sincerely hope you will accept our apologies and be understanding. Kind regards, Linda