Nazly S M.
4 months of headache
4 months of headache, the only thing that was quick and functional was to collect and sign the contract. The rest was very bad service. We are still waiting for the refund of the money since they asked for the things we had bought back and they never gave us our money back.
Response from LINGASep 13, 2024
Dear former customer, We apologize for the misunderstanding. Your refund was approved in June of this year, and we provided return labels and detailed instructions on how to return the equipment on two separate occasions. According to our policy, customers are required to return the equipment within 30 days of the refund approval date. We reached out to you to ensure you were aware of the policy and relevant deadlines. The final date for the return was July 17th. Regrettably, we received the equipment on August 2nd, 16 days past the deadline. We notified you of this via email and also offered to send the equipment back, but we did not receive a response. Unfortunately, we are unable to process the refund in this case. Please let us know if we can be of further assistance and we wish you nothing but success in your future endeavors.




