Linens & Hutch Reviews | Read Customer Reviews of linensandhutch.com

Linens & Hutch Reviews | Read Customer Reviews of linensandhutch.com

Linens & Hutch reviews

Showing 18 reviews with 2 stars · Clear filters

Cherie
Jan 29, 2025
I ordered the solid navy blue duvet…
I ordered the solid navy blue duvet cover and I received the duvet cover with white lines throughout. You show the duvet cover in one picture and the sheet set in another. Which is what I received. Too much white. I was wanting and ordered the solid navy blue with polka dots.
Response from Linens & HutchJan 29, 2025
We're really sorry for the disappointment, If you check out the closeup photos provided for the polkadot set, it does show the lines that go throughout the pattern. If you'd like to start a return, please send an email to [email protected], and our CS team will be happy to assist you! :)
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AJ B.
Jan 28, 2025
Product is nothing like the photo
Product is nothing like the photo. A waste to my time ordering
Response from Linens & HutchJan 29, 2025
We're so sorry that you're not satisfied with your order! Just so you know, screen settings can vary from device to device, making what you see online a bit different than what the product looks like in person. We'd like to make things right, please send an email to [email protected] and our CS team will be happy to assist with a return.
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Julie
Jan 28, 2025
The sheets are poor quality
The sheets are poor quality. I wold look into other kinds of popular sheets to look for quality.
Response from Linens & HutchJan 29, 2025
We're really sorry to hear that you're not happy with your purchase! We believe that the quality of our products at the price point offered far exceeds that of our competitors. We pride ourselves on having the best customer service around, please send an email to [email protected] and our CS team will be happy to assist with a return.
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Lindsey F.
Jan 28, 2025
I was expecting a little more…
I was expecting a little more thicknesses. The photo looks better. I feel a little embarrassed that I feel for the discount only to find it was for a separate order. Just really hard to trust online purchases of certain items… bedding being one of those.
Response from Linens & HutchJan 28, 2025
We're really sorry that you're not completely satisfied with your order! Our quilts would be considered lightweight. Just so you know, if you're looking to participate in one of our promotions, if you follow the "shop now" link in the ad or email you received, it will auto-apply the code you're looking for to the items you add to your cart. If not, you can always apply a code manually in the space provided at checkout. If you'd like to start a return, please send an email to [email protected] with your order info, and our CS team will be happy to assist you! :)
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Susan R.
Jan 28, 2025
Didn’t meet expectations
It came so wrinkled and I have not been able to get them out. It did not fluff up as Expected. The color was Different than the website color but very pleasing to the eye.
Response from Linens & HutchJan 28, 2025
Hi Susan, we're really sorry that you're not completely satisfied with your order! We do recommend steaming with stubborn wrinkles, and our comforters would be considered medium-weight. Just so you know, screen settings can vary from device to device, making what you see on the website a bit different than what the product looks like in person. We pride ourselves on having the best customer service in the industry, please send an email to [email protected], and our CS team will be happy to assist with a return!
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Margeaux
Jan 27, 2025
Pricing is very reasonable from this…
Pricing is very reasonable from this online shop however the waffle comforter I purchased is significantly thinner than shown in the pictures. I thought this comforter would be appropriate for winter weather but it's just so thin I'll have to add another blanket on top to stay warm.
Response from Linens & HutchJan 28, 2025
Hi Margeaux, we're really sorry that you're not completely satisfied with your purchase! Our comforters would be considered medium-weight, however, they are designed for all-season use in all climates. If you'd like to start a return, please send an email to [email protected] with your order info, and our CS team will be happy to assist you!
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barbara H.
Jan 24, 2025
I was trying to purchase a cover for my…
I was trying to purchase a cover for my comforter for the deal of 70% off but was unable to get to the screen for the actual purchase. I ended up buying another comforter.
Response from Linens & HutchJan 27, 2025
We're very sorry to hear about this disappointment, Barbara! If you're having difficulties with the website, we always recommend clearing your cache and cookies- that usually does the trick!
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Lori
Jan 24, 2025
Disappointed on the amount of piling…
Disappointed on the amount of piling that they have even after being washed before using them. The quality is fine but they are such a mess.
Response from Linens & HutchJan 27, 2025
Hi Lori, we're really sorry to hear about this disappointment! It sounds like you received a defective set, which is super surprising to us, as we sell hundreds of perfect sets to very happy customers daily. We pride ourselves on having the best customer service in the industry, please send an email at your convenience to [email protected] with your order info so that we can make it right!
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