Line2Reviews of line2.com

Response from Line2Feb 10, 2026

Hello MIM - Thank you for your continued patronage over the past 15 years. We acknowledge the recent cancellation of your custom number. We understand that canceling a custom number can be disruptive, and we regret any inconvenience this may have caused. We would like to better understand the circumstances surrounding this cancellation. If you’d like to speak with a specialist, please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP10226OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Jan 27, 2026

Hello CJ - We’re really sorry for the frustration this has caused, that experience is definitely not what we want for our users. Repeated lockouts and failed verification would be frustrating for anyone. Our support team can help investigate what’s triggering the credential rejections and make sure your account stays accessible going forward. Please reach out to us directly at https://www.line2.com/resources/contact/ so we can look into this and get it resolved for you as quickly as possible.

Response from Line2Jan 26, 2026

Hello Crystal - Thank you for your feedback. We're sorry to hear about your experience and that you've chosen to cancel your account. We've sent a confirmation email regarding the cancellation and refund to your email address. Please check both your inbox and spam/junk folders.

Response from Line2Jan 26, 2026

Hello Mason - We are sorry to hear about your experience and appreciate you taking the time to share your feedback. Our team has attempted to contact you by phone, but we were unable to connect. Based on our review, our agent provided troubleshooting steps in an attempt to resolve the issue. Please check your email inbox, spam, and junk folders for our communication and reply to Ticket #1407639. We appreciate your cooperation.

Response from Line2Jan 21, 2026

Hello Navajo Joe - We are very sorry to hear about your experience and the issues you've encountered with your number. We understand the significant impact this has had on your business. We would like to investigate this matter thoroughly and resolve it as quickly as possible. Please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP12126OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Jan 16, 2026

Hello Danish Chishti - We are deeply concerned to read your review and sincerely apologize for the experience you have described. We take allegations of this nature very seriously. We understand that you were charged for services that were not successfully delivered and that you have not received a response to your inquiries. This is unacceptable, and we are committed to resolving this issue immediately. Please submit a request at this link https://line2.zendesk.com/hc/en-us/requests/new and include code TP11626OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Jan 14, 2026

Thank you for reaching out. We apologize for the inconvenience you are experiencing with accessing your account. To assist you further, please submit a request at this link: https://line2.zendesk.com/hc/en-us/requests/new. Include code TP11426OS in your message so we can prioritize your case and arrange outreach promptly.

Response from Line2Jan 13, 2026

Hello Tim M Tim - Thank you for reaching out and sharing your concerns. We sincerely apologize for the frustration you are experiencing regarding the recent policy changes and the impact they have had on your ability to use our services while traveling overseas. We understand how important it is for you to maintain access to your US phone number, especially after being a loyal client for seven years. Your feedback is invaluable, and we will ensure that it is communicated to the appropriate team for further consideration.