Line2Line2 adds a second phone line to your favorite mobile devices. Keep work calls and texts separate from personal ones. Do business on the run.
Line2 (line2.com) has 806 customer reviews on Five Star Index, with an average rating of 3.0 out of 5.
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BABAZO
Not sure what changed but the application suddenly was able to load. Application now functions as it is intended
Response from Line2Jul 3, 2025
Hello BABAZO, We regret to hear that you are having issues with the application, this is not a normal user experience. We would love to look into this more. We will have a team member look into this and have this matter investigated.
K Richard P.
Works but is expensive for the service provided and functionality is limited. Authentication is inconsistent and overly frequent. No way to play messages over speaker in the app. No way to block text messages. No way to bulk delete. No transcription of messages. No way to limit notifications, say, to numbers in your contact list. I got this to catch spurious phone calls on my oldest number. It does that but it’s a major nuisance to track and delete dozens of spam calls per day with this old tech. Customer service is useless. For the speaker issue they told me flat out that was an iOS issue. It patently is not.
Response from Line2Mar 6, 2025
Hello @K Richard Pixley -We are sorry you had to reach out to us regarding your Line2 service. Did you know we offer live support via chat and phone Monday through Friday between 8 am and 8 pm EST? Our chat and phone team would love to troubleshoot what may be occurring, you can find our contact details at https://www.line2.com/resources/contact/
Ashok M.
Poor customer service. The Android application never worked; most of the time, customer calls always went to voice messages (VM). Sometimes, the SMS doesn't appear for hours, and voice messages are not visible for hours. Even after viewing SMS or listening to VM, they appear new after a few days! After 2-Feb-2025, now outbound SMS nightmare. I am trying to register for a campaign but continue to get rejected, and there is no way to find out why. I spent hours trying to get the Android application to work in the past, but it never did. Finally, I am moving to another provider.
Response from Line2Mar 3, 2025
We're sorry that you encountered this experience. please try clearing your device(s) connections to our services by following the instructions below. All steps must be followed in the order given. Please do not skip any steps: 1. Sign in to your dashboard here 2. Click Settings 3. Click "Log Off All Devices" on the left-hand side 4. Uninstall the app 5. Reboot your device 6. Reinstall the app 7. Log back into the Line2 App and try making a few test calls to your Line2 number We also recommend that you reboot your Wi-Fi router (unplug for 15 seconds) to refresh your internet connection before logging back into the app. We would love to look into your other issues for you. Please free to reach to us https://www.line2.com/resources/contact/
Thomas Stealth Security & T.
For a Phone company-Nobody Answers the phone!
Response from Line2Oct 3, 2024
Hello Thomas Stealth Security & Tech - We also apologize for the extended wait times as sometimes we do experience higher-than-normal wait times. You do have the option of requesting a callback, however, we recommend leaving your cell number as the callback number. Our support team would love to assist you with any issues you are experiencing. You may reach us at https://www.line2.com/resources/contact/. You can also find answers to your inquiries via our FAQs on our support page.
Jack L.
Great service but horrible compatability. Freezes up contantly. If you want to have a decent service be compatible with Microsoft!
Response from Line2May 13, 2024
Hello Jack lane, We regret to hear that you are having any issues with Line2. Our chat and phone team would love to troubleshoot what may be occurring you can find our contact details at https://www.line2.com/resources/contact/. We would love to assist you with getting your issue resolved.
Jason O.
Works great, until it doesn't. Tech support impossible. Held far too long and there is no reliable source of answers on the net.
Response from Line2May 2, 2024
Hello Jason Olivier - We regret to hear that you are having any issues with Line2. Did you know we offer live support via chat and phone Monday through Friday between 8 a.m. and 8 p.m. EST? Our chat and phone team would love to troubleshoot what may be occurring you can find our contact details at https://www.line2.com/resources/contact/. We would love to assist you with getting your issue resolved.
Tina A.
Because I keep getting signed out and go through too much BS to sign back in
Response from Line2Sep 26, 2023
Hello Tina, We get it. Getting logged out of your account can be frustrating. On occasion, when we have app updates, the app may log you out. If this issue is occurring frequently, please reach out to our support team, who can troubleshoot further. You can find our contact details at https://www.line2.com/resources/contact/ should you require further assistance.
Joy R.
having difficulty getting the number registered.
Response from Line2Sep 12, 2023
Hello Joy- Thank you for your review. It is unfortunate to hear that you had issues with registering your number. Here at Line2, we are all about our customers and their needs. Can you please share with us some of the issues you had with registering your number and how we can make the experience better for other customers? Please feel free to reach out to our team at (888) 472-9900, Mondays through Fridays between 8 a.m. and 8 p.m. EST. You may also contact us via live chat on our website at line2.com.
