Line2Reviews of line2.com

Response from Line2Jun 2, 2025

Hello The Fatherless Generation Foun - Thank you for taking the time to leave us a review. We appreciate that you have been a long-standing customer of Line2. The 10DLC SMS registration is not a requirement of Line2, it is an industry-wide process where businesses register a 10-digit phone number to send text messages to customers in the US. This registration helps ensure compliance with industry regulations. Our team would love to look into the other issues that you have been experiencing. We apologize for any inconvenience caused. Our chat and phone team would love to troubleshoot what may be occurring you can find our contact details at https://www.line2.com/resources/contact/

Response from Line2Apr 8, 2025

Hello Darrel Fitch, We are sorry to hear that you had this experience. We know how frustrating this can be. We have been experiencing higher-than-normal hold times due to the 10 DLC SMS registration. Our support team members are working to ensure that all our customers receive the assistance they need. Please note that to dial out from the number, you would need to log into the Line2 application. The app is available in your phone's app stores. You can reach us via chat, Facebook Messenger, and phone. Our team would love to troubleshoot what may be occurring.

Response from Line2Mar 25, 2025

B Rex, we are sorry to hear that you are unable to log in to your account. We would love to assist you with logging in. Did you know we offer live support via chat and phone Monday through Friday between 8 a.m. and 8 p.m. EST? Our chat and phone team would love to troubleshoot what may be occurring. You can find our contact details at https://www.line2.com/resources/contact/ 06/27/2025 Hello B Rex, Our support team has reached out via email. We await your response.

Response from Line2Mar 21, 2025

Hello Tom Oathoudt - We are sorry to hear that you have not received immediate assistance. We have been experiencing higher-than-normal call volumes. We apologize for the inconvenience this may have caused. Rest assured, our support team members are working to ensure that all our customers receive the support they need. we offer live support via chat, Facebook Messenger, and phone Monday through Friday between 8 a.m. and 8 p.m. EST. Our team would love to troubleshoot what may be occurring, you can find our contact details at https://www.line2.com/resources/contact/

Response from Line2Mar 19, 2025

Hello Integrity Tax Relief Group - We are sorry to hear that you have not received immediate assistance. We have been experiencing higher-than-normal call volumes. We apologize for the inconvenience this may have caused. Rest assured, our support team members are working to ensure that all our customers receive the support they need. we offer live support via chat, Facebook Messenger, and phone Monday through Friday between 8 a.m. and 8 p.m. EST. Our team would love to troubleshoot what may be occurring, you can find our contact details at https://www.line2.com/resources/contact/

Response from Line2Mar 19, 2025

Hello Dr David, PhD - We are sorry to hear that you had this experience. We know how frustrating this can be. We have been experiencing higher-than-normal hold times due to the 10 DLC SMS registration. Line2 has no contracts and you can cancel the service on your end at any time via the online customer dashboard at www.line2.com

Response from Line2Mar 13, 2025

Hello Kimberly A. - We regret to hear that you had this experience. Please keep in mind that the 10DLC SMS registration is not implemented by LIne2 nor is your registration approved by Line2. The 10DLC SMS registration is approved by The Campaign Registry (TCR), which is a third party organization responsible for the registration of your number. The registration is not exclusive to Line2 but is industry wide. You can visit their website as well at www.https://www.campaignregistry.com/ for more details. While we do have a 10DLC registration that assists with guiding you so you may have the best chance of approval, we cannot approve the registration for you. Again we apologize for the inconvenience this may have caused.

Response from Line2Mar 11, 2025

Hello Barry B - We are sorry that you experienced SMS text message blocking. Carriers have recently enhanced carrier filtering to protect consumers against spam, illicit content and fraud. We're working to ensure our customers' messaging channels meet updated compliance guidelines. The first step is identifying our customers as personal or business. We would love to look into your other issues for you. Since we do not have contracts, you can port the number out, but you will need the PIN as you were advised, you can simply request the PIN and we will provide this to you. Please feel free to reach out to us https://www.line2.com/resources/contact/