Lincoln Limousine | New York Limo and Car serviceReviews of lincolnlimousine.com

I don't know where to even begin how this went. I think first if the company realizes that there could be traffic delays and they are aware they are dealing with tourists then maybe giving them a heads up with be an idea. First the car they send a Ford Tarus was reaked of smoke. When I asked the driver he stated he sprayed Ozium in the car. I was head to New Jersey for a 6:00pm event where I spend tons of money to support and attend - and we left at 4:30pm from Times Square Crown Plaza. We were in route for 3 hours!!!!! In this smoke filled car. The driver was on the phone the entire time and never mind the fact we were already late - he stopped because he had to go to the restroom! I arrived for a 6:00 event at 7:30 and guess what! I was charged the entire $115!!!!!!!!! So my return time was for 9:30 ( Mind you - we are already late so there are things at the event I am still responsible for doing so we ended up staying until 10:30. Never mind the fact the company had me late! My return trip was $198.00!!! And the driver could care less because he said I had to pay a waiting charge. Should I charge a late charge for my arrival! Never in my life have I experienced such unprofessional and careless conduct! Needles to say I have contacted my credit card company and made trip advisor and the hotel staff aware. To my surprise it's not the first time they've heard this and will make sure guests know it's not a recommended choice. Thanks someone still has a sense of customer loyalty! Lincoln Limo - How about Lincoln Ford Tarus that reaks of smoke! How dare yoU!

This trip was exactly why I had A limousine meet me. The driver was exactly what I expected from a professional. Friendly, with his focus on the road and more importantly quiet when I didn't want to talk. Great Trip....

This is the fourth or fifth time we have use LincolnLimo and it gets better every time. Rita picked me up on time from JFK on a Friday evening and drove me into Manhattan during one of the worse traffic. She was very professional , courteous and knew the shortcuts to get me there safely. Awesome

On time, clean, roomy vehicle, very nice driver. I will definitely use them again.

would definitely recommend

Great driver but car interior should have been cleaner

I booked with Lincoln Limo for an airport transfer from Manhatten to JFK my reservation quoted a price of $120 including tip and tolls. When we walked out of our hotel and saw the limo I almost didnt get in. It was really old, paint oxidized really badly, moulding falling off, paint peeling, broken lights etc. Inside the car was no better. It was dirty and worn badly. We didnt realize it at the time but the air conditioning wasnt working so by the time we got to the airport we were dying of heat! When it came time to pay the drive told me the base price would be $134 and it didnt include tip or tolls. Luckily I had thought to print my reservation and told him I would only pay what I was quoted. The driver got his boss on the phone and he wanted to talk to me. He told me they had "upgraded" us to a better car (would hate to see the worse car) so it would be more. I told him no, not my problem, I dididn't ask for and upgradr. So then the driver talked to him again. And they decided they wanted to charge us an excess baggage fee. Again I said no way, we only had 4 carry-on bags. The driver finally charged me the original $120. I would steer clear of this company if I were you!!!!

After making a reservation, called and they said something happened with the car and a driver would come for another 30 minutes. After 45 minutes driver arrived. He said he hadn't looked at the address and asked us for for directions. Overall very stressful.