Lincoln Limousine | New York Limo and Car serviceReviews of lincolnlimousine.com

These guys run a circus not a business. I booked a return transfer for my daughter who was travelling first time to NYC. She was left wandering airport at 6am and finally when we found the driver he tried to drop her at the wrong place. On the return they changed the pick up time without drawing attention to it. By the time we tracked them down she nearly missed her flight. They then charged us extra claiming we got time wrong Use them at your peril

Totally unacceptable, rude and unprofessional staff. Left me stranded after 'losing' my reservation. Called them when it was time to go and customer service staff were extremely rude and started shouting at me. Don't trust the reviews on here either. They are unverified and fake if you do some digging.

Ady the supposed manager rude over the phone, foul and abuisve language tried to charge me $75 more than I'd already paid.

After a 24 hour flight driver called 40 minutes late and got an attitude. Left the airport and left me stranded. Never showed up with sign with my name. Office was rude and nasty. Use this service at ur own risk. I had to scramble for another ride after international flight

Very late pick up, poor service, driver stayed off freeway to avoid tolls that were included in the price. Will never use these guys again

Will absolutely NEVER use this car service again! 1. The car arrived 15 minutes late. 2. It was not a Lincoln Town Car as promised. It was a Ford and passenger had to sit up front because there was no room to sit behind the driver's seat. 3. Car was so dirty the guy had to clean off the seat before we could even get in the car. 4. Smelled terribly of cigarette smoke. 5. When I called and asked to speak to the Manager he said he would call back but didn't. I called back 3 times and asked to speak to manager and they put me on hold and never came back on the line. (held for 6-8 minutes) We rented this for a potential client - it was very embarrassing for our business that this is the last memory they had of visit to US.

I don't know where to even begin how this went. I think first if the company realizes that there could be traffic delays and they are aware they are dealing with tourists then maybe giving them a heads up with be an idea. First the car they send a Ford Tarus was reaked of smoke. When I asked the driver he stated he sprayed Ozium in the car. I was head to New Jersey for a 6:00pm event where I spend tons of money to support and attend - and we left at 4:30pm from Times Square Crown Plaza. We were in route for 3 hours!!!!! In this smoke filled car. The driver was on the phone the entire time and never mind the fact we were already late - he stopped because he had to go to the restroom! I arrived for a 6:00 event at 7:30 and guess what! I was charged the entire $115!!!!!!!!! So my return time was for 9:30 ( Mind you - we are already late so there are things at the event I am still responsible for doing so we ended up staying until 10:30. Never mind the fact the company had me late! My return trip was $198.00!!! And the driver could care less because he said I had to pay a waiting charge. Should I charge a late charge for my arrival! Never in my life have I experienced such unprofessional and careless conduct! Needles to say I have contacted my credit card company and made trip advisor and the hotel staff aware. To my surprise it's not the first time they've heard this and will make sure guests know it's not a recommended choice. Thanks someone still has a sense of customer loyalty! Lincoln Limo - How about Lincoln Ford Tarus that reaks of smoke! How dare yoU!

After making a reservation, called and they said something happened with the car and a driver would come for another 30 minutes. After 45 minutes driver arrived. He said he hadn't looked at the address and asked us for for directions. Overall very stressful.