Lincare HoldingsReviews of lincare.com

They never sent me a bill and 2 years later turned me over to a collection agency, filed it on my credit report. I got stuck in an endless phone loop over and over again each time I called. I've been hung up on after waiting 45 min too. Turns out they had put me on paperless billing and never told me. I fought it but in the end I owed $900, which was quite a shocker. Then I got another bill, after putting this on my credit car, for $121 and I can't get a hold of a person to talk to because they billed the wrong insurance company. Again, the phone loop and hang ups. They are beyond incompetent and I will never do business with them again.

I returned my complete order in 7/2025 because I changed to a different company. I have had constant billing issues with Lincare. I received an invoice in 10/2025 for that order, so I called and spoke to a manager who assured me she would take care of the charge and I would not get another bill. I received yet another bill today, 12/1/25 which said they would take me to collections if I did not pay. I called billing, held for 25 minutes, spoke to a rep who promptly hung up on me. The billing unit for this company is horrible, and you cannot get them on the phone. This is why I will not do business with Lincare.

Lincare threatening to send me to collections for equipment hand delivered to local store back in January 2025. Was on hold forever so I used chat. Got shut down twice and had to start new chats.

Lincare has been mis-billing me and Medicare for a long time for equipment which they don't provide. Dispite many hours spent with them on the phone to get this corrected, they never follow thru with their promises. In my opinion this is a dishonest company and likely the worst customer service I've ever encountered. Avoid this company.

Get a new manager, one that knows what they are doing, and give the customer the care that they need.

They have billed my aunt who lives with me for some oxygen supplies from 2023. Never once did we get a bill until now. Have called multiple times even called with the lady from medicare they never return phone calls and dont want to listen to u. Im not going to ley some company charge her for supplies from 2 years ago not her mistake its lin care mistake. Would never recomend them to anyone else.

Unauthorized use of my credit card to bill me. Had to call my bank and report Fraud. My card had to be cancelled. Also called Medicare and reported the same. Called Lincare to get a copy of the "paperwork you signed to authorized use of your credit card" and got double talk and no answer. The are still in a 5 year probation for Medicare Fraud to the tune of $29M. Look up Lincare Holdings.

Tried to return small order for items, not what I wanted. I recd an approval to return label and promptly returned items. Never heard back except for monthly statements saying I owed on the returned items. After multiple calls asking for credit for many months I was eventually told that returned items were recd but the return was 60 days past order point. Totally terrible customer service throughout. I will never use them again. They kept returned items, issued no credit and lost a client forever over $23.